British standard locks | AC Locksmiths Norfolk

When is a Smart Lock not so smart?

The answer to the above question, is ALL TOO OFTEN!

I have just done an online check of UK available smart locks on Google and I don’t like what I see. If you have a standard wooden door, getting a smart lock to replace your existing lock might look flashy, but you could well be invalidating your insurance because you are reducing your security levels.

Most of the wooden door smart locks are based around a latched lock. In the industry, we call them Nightlatches, but you might be more familiar with calling them Yale type locks. There are very few insurance standard nightlatches out there and part of what gives them their British Standard 3621 rating is the anti-pick and anti-drill key hole. Replacing that key hole with something else gives your insurer an excuse to not pay out in the event of a claim, even if a burglar entered via another route. If you are fitting a smart lock to a standard nighlatch, chances are, the burglar can bypass the whole thing with a method called ‘slipping’, faster than you can activate the lock via your phone app (more on that later). I did see a couple of smart locks that operated deadbolts. But the deadbolts that come as part of the kit were very small. One available on Amazon plainly states it replaces your existing deadbolt. But taking your existing deadbolt out and putting the replacement in would be like putting an apple in a hole big enough for a melon! And again, to conform to British Standard 3621, and therefore insurance, the dead bolt has minimum size requirements and should have anti-saw capabilities, a feature this lock certainly does not have.

If you have any door with a multipoint locking mechanism, you are a bit luckier because the insurance industry still does not require British Standard locking barrels. Or are you? Over the last few years, burglars have increasingly attacked these door types because they are easy to get into and once you are in, the door is open for you to carry out whatever you want without leaving DNA on broken window glass. None of the new smart locks make this any harder. And you can’t use them very well in conjunction with Kite marked locking cylinders. One of the big things that deter burglars is an obviously strong cylinder. Smart locks cover up the cylinders so the burglar who cannot tell your house is well protected, is just likely to have a go anyway, destroying your expensive smart lock in the process.

A better investment would Kite marked cylinders and a smart doorbell that records people approaching the door.

But a smart lock is more convenient and saves the hassle of keys, I hear you argue. Let’s face it, we all want to be able to open the door without having to put our bags down while getting soaked in the rain and a smart lock allows us to do that. Or does it?

Without a smart lock, you approach your door, retrieving your keys from your pocket/bag put the key in the door and you are in. Maybe you do have to put some bags down first. With almost all smart locks, you have to take out your phone, wave it front of your face so it recognises you (put in a code if it doesn’t recognise you or your fingerprint), open the smart lock app, find the unlock feature, and activate it. You might need two hands where the key only required one. All in all, it might take longer to use the smart lock rather than lock and key. Your alternative is the code version entry. These not-quite-smart locks still enable you to go key free, but what if the batteries go or the electronics fail. You are still better off with the key. Besides, knowing your eldest childs’ birthday will probably let me into your home anyway. People are too obvious with key codes.

So, you really want smart technology. What do I actually recommend? Well, I’m not changing my mind anytime soon on multipoint doors. You really need a good Kite marked cylinder as a deterrent to keep you safe. And the best ones are only available through locksmiths to my knowledge. Even smart products still require you to lift the handle before locking and you still have to use the handle to open the door. Coupled with a smart doorbell, this is your best option by far. Smart doorbells are a great Xmas prezzie idea for your older generation relatives if they are able to use smart phones. It lets them see who is at the door without having to get up. I know there are plenty of people with mobility issues who could benefit from this technology.

If you have a wooden door, it gets even better. A new smart lock is due out in September. It is a Nightlatch, but it carries the all important BSI 3621 kite mark, making it acceptable to insurers. It will link in to Alexa and other smart devices. While it will require you to have an app, the app will run in the background on your phone, so you won’t need to take your phone out and turn it on. As long as the phone is on you, you will be able to open the door. All you do is approach your door and place your finger on the sensor. A truly secure, smart, lock.

If you require any more information regarding the above, please do not hesitate to get in touch via any of the methods on my contacts page.

Thanks for reading.

admin May 31, 2019

Keyless locks / Smart locks any good or not? /

What Simple Security Steps will make your home much Safer?

Simple security steps to help make your home safer

Every other week, I help my kids out with the delivery of the local community magazine. We do just over two hundred houses in a small town. Every time I do these deliveries, I am shocked to see people’s front doors with keys in which I could have taken, using their own cars as getaway vehicles (‘It was only for five minutes,’ they tell me), or doors ajar, just waiting for someone to poke their head inside with no one around. In these latter cases, you can’t use the letterbox as the door swings, but you can open the door a bit more, unchallenged, which reveals all sorts of easily stolen items. I also see letters piled up, indicating no one has been home for a few days at least (easy prey). Just today, I noticed the magazine I posted two weeks ago, which told me a lot.

I do also see good things, and it is those I would like to talk about because they offer security you wouldn’t think about. An awful lot of the non-destructive entries I do are through the letterbox. And if I can do that, the burglar can. So if you have locks that look like this on the inside:

Thumb turn

Night latchI can get to these through the letterbox and open the door in seconds. Even kitemarked products are not impossible to open. Leaving keys on the inside of the lock is just as bad. You can get letterbox guards that stop me using my specialist tool, but even these can be bypassed. But here is something that is going to cause me problems.

A letter cage stops all tools being able to get more than a few inches through the letterbox.

Better still, bolt your letterbox shut and get one of these external letterboxes;

Not only will this mean no one gets in through your letter plate, but a separate letterbox at the end of your garden will have you loved by the postman and paper deliverers everywhere.

If you have any questions regarding the above information, please get in touch via any of the methods on my contacts page.

Thanks for reading.

admin March 17, 2019

Improving your home security / letterbox security / make my home safer /

Blow torch attacks and door maintenance

It seems there is a new spate of attacks in the UK where the burglars use a blow torch on plastic (upvc) double glazed doors. Because they are using fire, this makes a major mess of the door and frame. You are not just looking at replacement locks, but a whole replacement door. If you have the anti-snap cylinders available in DIY stores, then you are still going to be a victim with this sort of attack. If you have an inner anti-snap protector, as used on many new build properties, the burglar will still have a go before he sees the protector. You might not be burgled, but your door is ruined.

To be properly protected, you need the advice of a good local locksmith who has access to the very best locks and equipment. They will provide you with the locks that show the burglar they are wasting their time attacking your property. The potential intruder needs to see from a distance that easier pickings are to be had elsewhere.

Thinking anyone can get in if they really want to is unfortunately usually correct, but burglars want to get in as quickly and quietly as possible. The other worry with this blow torch method is heat transference; the intruder can see the damage they are doing to the outside, but they cannot see if they are causing flames inside. It is a very dangerous form of attack especially as nearly half of all burglaries occur when someone is home.
Moving on from that last point, recent reports show that adults and children suffer long term effects of insecurity following burglaries.
Finally, while I was halfway through writing this piece about blow torch attacks, I had a recall from a customer whose lock had failed. Once I got the lock open, I discovered the door was sticking a lot at the bottom. Where the door was not closing properly, the latch was being placed under long term pressure, which led to the lock breaking internally. Doors warp, drop, swell and buckle. Kids will try and slam them with the bolt extended and all sorts of other damage can occur. As a general rule of thumb, if the door is even marginally difficult to lock/unlock, then something, somewhere, is going to be out of alignment. If your door needs a boot at the bottom to get it closed, do something about it before the cost becomes prohibitive. If the door is ok, but the lock is still difficult, a good locksmith will lock at the problem without charge. It’s then up to you whether or not you enter into a situation where the locksmith corrects the problem for a fee. If your lock is stiff and you don’t sort out the problem now, chances are it will fail when you get home from the school run with three screaming kids and their buddies on a sleepover and all of them will be wanting the toilet. On top of that, all the local locksmiths will be busy for the next seven hours or not even picking up the phone, meaning you have to call a national, who will charge you double, and you will wish you had gotten around to dealing with the problem when time was on your side. This same advice applies to locks where you need a special knack to unlock it. That knack might have been good for five years, or five minutes, but sooner or later, a lock that does not function normally, will fail and it will be at an inopportune moment.
Thanks for reading.
If you have any questions regarding the above, please get in touch via the contacts page.

admin February 28, 2019

Home maintenance for locks / Keeping safe / Minimising risk of burglary in your home /

Why should I change the locks on my brand new property?

There seems to be a massive drive to build new homes lately. Almost everywhere you go, you are bound to be driving past a new build construction site. You might even be looking at a nice newly built home in your area. The beauty of a new home over an older one is that you can move in knowing you have nothing to do. The carpets are already fitted to your criteria, the sparkly kitchen gleams and there is no worry that some random neighbour has a spare key to your home.

So why change the locks? Quite frankly, the developers will do the minimum possible to meet regulations, and currently, in the UK the regulations just are not up to the same level as the burglars. New homes are all being built with multipoint locking mechanisms and while all the hooks, bolts and rollers look impressive and secure, the system is only as good as its’ weakest part, which is the locking cylinder. While standard locking Euro Cylinders are acceptable for insurance purposes, they are incredibly weak to a form of attack called “cylinder snapping.” Property developers will use these standard cylinders wherever possible.

Some of the more reputable developers will at least have the decency to install kite marked Euro cylinders in their doors, but beyond the kite mark, there are still three grades of security, which cover the three main forms of attack, those being snap, pick and drilling. So a cylinder with one star will be proof against picking but not the other two, and a cylinder with two stars will still be susceptible to attack by one of the three main methods. You can supplement the star rating by having anti-snap collars placed inside the handles, or anti-drill handles. You may even have these, but if you don’t know, then the burglar doesn’t know either and he is likely to have a go, fail and leave your door a mess before he leaves. Only a three-star cylinder should be used if you want the burglar to go away before even trying.

With total honesty, there is a tool that can be purchased to bypass even some of the best three-star cylinders, but it takes time to use and is fiddly. Entry with this tool is trial and error, sometimes taking many minutes to get in the door, whereas a standard cylinder can be snapped in under 60 seconds with household tools and no sound. For the same reason, a burglar will not take the time to remove your roof tiles and enter that way, he will not purchase a tool that takes him many times longer to get in than the cheap tools he can get from a DIY store.

Cylinder snapping is no longer about normal burglary any more. Intruders know that most people leave their car keys somewhere in the vicinity of the front door, be they left on a surface, hanging on a convenient hook, or just in a coat pocket. They can now look for the car they want to steal parked nicely on your front drive. As most of us are now two-car families, at least one will sit on the drive, and if that car is your brand new Mercedes or BMW and you keep your keys close to an easily attacked door, your insurance might decide not to pay out because you didn’t take enough care. How many people tell their insurance the car is kept in the garage, knowing that actually, the garage is full of the toot we don’t want in our actual houses? Breaking into a house and stealing the keys is now the easiest way to steal their car.

And while a barking dog is a deterrent to some degree, what protects your home when you are on holiday or even out walking that dog?

Most three-star Euro cylinders are visibly different to standard cylinders. They shout at the burglar you are serious about home security and that attacking your home is going to be noisy and time-consuming. Noise and time are the enemy of the burglar. If he knows breaking into your home is going to be noisy and take up precious time, he is going to move on. If you fit the proper cylinders, chances are you will be angry with the locksmith after years and years of never seeing any signs of attack. You will never know how many intruders scouted your home and mentally noted to leave you alone. It’s not hard. I help my kids with their paper round, and the best locks stick out like a sore thumb. I know exactly how few there are and where they are. A potential intruder only has to deliver some bogus leaflets in any area to work out who is best avoided.

While on this subject, I was emailed a question asking if it is worth putting extra strength glue in an externally beaded window so that if the burglar got the beading off the window would still be stuck in place. Beading removal was never a hugely popular method of attack. There was always too much potential to make noise and take a long time. Also, the risk of breaking glass and then cutting oneself is too high, even without extra glues. Cylinder snapping is quick, quiet and easy. So faced with a choice, you should always upgrade your cylinders.

If you have standard cylinders or even kite marked one-star cylinders, you should upgrade now. If you don’t know what you have, a good locksmith in your area will come and assess your locks via a free security check. Unless a locksmith has provided your locks, I very much doubt they will be the best on the market. You cannot buy the best locks in the DIY shops. While you are ensuring you have the best locks, you should be sending a copy of this information to everyone you care about, because of the following reasons:

* Burglary is on the rise.

* Traditionally ‘safe’ areas are being burgled more often.

* Only a tiny fraction of burglaries get investigated by police.

* You are now at risk from car thieves as well.

* Burglars pass on information to each other, so if you are burgled once, you stand an increased chance of being hit again.

* Every victim I speak to, reports a feeling of personal violation, sleepless nights and detachment from their home.

If you have any questions regarding the above information or any of the other blogs I have written, please get in touch via any of the methods on my contacts page.

Thanks for reading.

admin February 9, 2019

Minimising risk of burglary / New build homes & security / Why change my locks? /

Dark Nights

Now the clocks have changed, bringing the dark evenings with them, we have to prepare for the sadly inevitable increase in burglaries.

Time and again I hear the phrase: You will never stop the determined invader getting into your home. This is true, but your aim is to make life so difficult for him, he goes on to an easier target. If he gets in through a window, make sure he has to leave through that same window while he is carrying his ill-gotten gains and hopefully he will cut himself on broken glass leaving DNA evidence. The police are hard stretched to even investigate most burglaries, so any evidence you can provide will be a good thing, and while it might not get your possessions back, a very nasty person might just be prevented from stealing someone else’s irreplaceable family heirloom.

Smart technology is making life easier, but too many people think it is out of their price range. That is simply no longer true. DIY kits can be bought on line with cameras small enough to not be seen. If your parents or anyone you care about are technology illiterate, why not set them up a system that sends images to your mobile phone? Not only can you keep them safe from invaders, but also keep a check on them if they fall. Obviously professional installations are better, but no one needs to be unprotected. Doorbell cameras synched to your mobile phone allow you to not only see who is at your door, but talk to them too, even if you are on the other side of the world. This technology allows you to vet whoever comes to your door without you needing to get up from your chair, a great defence against door step scams and distractors.

Bright sensor lights always make burglars jumpy, so make sure there are no dark spots around your perimeter. Good ones can distinguish between humans and smaller animals so they are not going off like discos. Window locks are required by insurance companies on ground floor windows and usually first floor windows as well. But make sure these are visible to someone scouting. In all honesty, most window locks are fairly easy to bypass, but cable restrictors add a second line of defence and are especially good upstairs in summer for rooms you want aired, but without danger of children managing to open the window enough to fall out.

Your door locks should always carry a British Standard Kite Mark. It is required by your insurance company if you have a wooden door, but anyone who has seen me bypass a door with multi-point locking mechanism in seconds will always upgrade to a kite marked cylinder without hesitation. Again, you can buy these in DIY stores, but it takes a professional to know which kite marked ones are best. Even some of the kite marked ones can now be bypassed with a cheapish tool, so contact your local locksmith before buying any old lock, even if you trust the brand name. Also beware of smart locks. In some cases, making life easier by switching to a keyless lock is also making life easier for the burglar. By ditching the key, you may well also be ditching security. Smart locks are a new thing and a good locksmith will be able to show you the good from the bad. I personally have several orders on hold because I awaiting the launch of a smart lock that will be perfect for wooden doors.

With the run up to Christmas, don’t forget to keep yourself safe in the crowds as well. Put your wallet in different pocket to usual so you will feel it more if someone tries to pick pocket you. Put cards and cash in separate places about your person so if one gets stolen, you still have the other for emergency use. Keep bags zipped up and a tight hold on straps. Wear straps across body as this makes them harder to cut for the bag thief.

If parking in a roofed car park, park with your boot facing outwards. That way, anyone trying to open it will be easier to spot by cameras and passers by. When you open your boot, take the extra seconds to pocket your keys rather than putting them down in the boot. No one wants to add the cost of an auto locksmith having to come and open the car that has been locked with all keys still in the boot. Yes, it does happen a lot.

If you have any questions regarding the above or any information in any of my blogs, please do not hesitate to contact me via me via any of the methods on my contacts page.

Thanks for reading!

admin November 15, 2018

Smart technology / Winter home security /

Numbers of unsolved burglaries

As I passed the papers in my local supermarket this weekend, a headline from the Sunday Times caught my eye. It read: Under 5% of all burglaries and robberies solved.

Now, that figure includes the recent rise in moped robberies that seem to be in fashion with the criminal element right now, but it does suggest that if you are burgled, the chances are slim that you will ever get your possessions back again, and while that is ok for the things insurance can replace like games consoles, laptops, etc, it is not okay when it comes to special one off gifts from a departed relative, or the files that you need off that laptop in order to start contacting all the people you are going to have to inform about the burglary.

The good news for where I live in North Norfolk is that detection rates are good in comparison to the whole of the UK, but I have personally seen a rise in burglaries and if the criminal is caught, it can be weeks later, long after your belongings have been stolen.

So what can you do? We all have heard someone say; ‘If the criminal really wants to get in, he can.’ And that is correct. What you want to do is make getting in a time consuming, noisy affair with as much light as possible. When I approach a job where a customer has locked themselves out, I can tell by looking at the door and its’ lock/s just how long I can expect to get them in. Sometimes it is seconds, sometimes it takes a good long while. But I am prepared for what I have to do through experience. The burglar is no different, If your lock has a British Standard Kite mark, he recognises that and knows that is extra time. He might well be able to get in faster than me, because I am taking my time to limit damage to door and lock, whereas he can be a bit more heavy handed. Believe it or not, the window is not a worthwhile entry point if you have to come back out over broken glass with hands full of stolen items, so the burglar always wants to leave by a door. So all those keys left in a bowl on the side or hanging from hooks nearby, are just making life easy for him, especially if they are visible from a window. If your car keys are there as well, you are giving him a getaway vehicle and the capacity to take more. Contact your local locksmith, If they are any good, they will offer a free security check. Whether you can afford to act upon their advice is down to you, but you will know your vulnerabilities and how to deal with them. If my customers want to take my advice, but cannot afford the whole job in one go, I make allowances to return at reduced rates within certain time frames. Do not think your UPVC doors are especially safe, cylinder snapping is a rising attack method and once employed, renders all the hooks and bolts in your door useless. Talk to your locksmith about anti-snap cylinders that are better than the ones you can buy in DIY stores.

Slowing the burglar down is still not going to stop them all. You have to allow for the opportunist and inexperienced intruders who will have a go at anything. Wireless alarm set ups are now available in DIY stores and all over the internet. They can be controlled by mobile phone apps and can have panic buttons and smoke detectors all linked in. A kit you can buy yourself is going to be the cheapest option, but they often come with sensors you don’t want and not enough of the sensors you do want. There is also the minefield of pet friendly devices and best possible places to maximise coverage with the simplest set up. Again, your local locksmith should be familiar with good alarm systems or able to point you in the direction of an alarm specialist who will be more expensive, but will have an even greater range of products such as central control centre monitoring. Alarm systems now come with CCTV which not only keeps you safer, but because it is mobile phone app controlled, you can also use it to check your kids are not having any parties while you are away.

Make sure your alarm box is easy to see and difficult to reach. Then put up plenty of warning signs that the house is protected by CCTV. I install alarms that let you communicate with whoever is inside the house. A burglar is going to scram quick when a disembodied voice starts warning him you are just around the corner.

Security lights are worth their weight in gold. Burglars are constantly on edge. A sensor light that shines bright at night illuminating their antics is going to make them jump like they’re watching a 90’s slasher movie. They can never be sure if it is a senor or if someone is actually in the house putting lights on.

Safes are now much more affordable than ever they used to be. And if you really want to protect that information on your laptop, or that piece of jewellery that belonged to your Nan, that might be worthless to anyone other than you, then you really should look into having a safe. If it is a small safe, do not mount it on a wall where it can be easily hammered down. Safes should always be on the floor where possible and if they are awkward for you to get to, then that means more time the burglar will have to spend trying to get into the thing. If you have a small safe with lots of room, I can get into it (destructive method) within minutes. Bolted down in an awkward position is going to make it much harder. If you have an electronic safe with override keys, do not keep those keys in your house. Trust two relatives or two good friends to look after those keys (but don’t trust them enough to tell them where the safe is). And please, change the safe batteries regularly. A safe not only helps protect from burglars, but from fire damage as well.

Having spoken to victims, a burglary is more than just having your stuff stolen. Many say they go months, if not years without being able to sleep properly. There is a feeling of personal invasion. A home sometimes ceases to be a home anymore and you can then add the expense of having to move to the cost of your belongings while the villain has just sold your heirloom for a fiver at a boot sale. Don’t be a victim. Don’t resign yourself to that ‘if he wants to get in, he will,’ mentality. If you have done everything you can to deter him, he will go elsewhere to where pickings are quicker and easier.

If you have any questions about this topic or any of my other blogs, please don’t hesitate to get in touch via any of the methods on my contacts page.

Thanks for reading.

admin June 22, 2018

Minimising risk of burglary / More security / Rise in burglaries /

Which lock have I got?

Can you see your lock? Do you know what type of lock you have? Is it secure? Is it insurance standard? – All are important questions to look at your home security.

This weekend, I found myself walking through the high street of a Norfolk coastal village. One that is much quieter in winter because most of the homes are holiday lets. My wife, who is usually bored by my lock information, has obviously been taking in a lot more than she cares to admit, because she pointed to a door and told me it was not insurance rated. She was correct. This prompted me to look at all the other doors we passed and I soon discovered the majority of houses in that street would not receive insurance pay outs if they were burgled. On top of that, many would have been extremely easy for the burglar to gain access to.

So here is another visual guide to what makes you a burglar’s target, and what makes him look elsewhere.

If you have a door with one of these Horizontal sashlocks;

then beware! Most of these in Norfolk at least are three lever locks. If this is the only lock on your door, the burglar might just have a go because they have short bolts, no anti-drill reinforcement and are usually quite old. The five lever versions are very strong, but equally very expensive and require more holes in the door. Having a five lever deadlock fitted as primary security is the cheapest option that will satisfy the insurance people.

If I see a door with handles like the one in this image below,

then I have no clue as to the strength of the lock fitted into the door as the mechanism is essentially hidden when shut. While your insurance is still going to demand a five lever version of this sashlock, the burglar is less likely to waste time on this unless he knows what is in your house and is specifically going after it.

Now, if you have a lock like this as your only security, then get it looked at right now. This is the nightlatch (often called a “Yale” lock) and will probably take seconds to bypass. Seriously, I could walk up to one of these and be in so fast, a passerby wouldn’t even notice I didn’t use a key. There are some that have handy little additions to slow the burglar down, but mostly it is so easy, the burglar has nothing to lose when attacking this type of lock. The outside of the British Standard version of this type of lock looks like this.

When I am faced with this type of nightlatch as a locksmith, I know I’m going to be earning every penny of my fee and there is probably going to be sweating and cursing going on before that door is open. The burglar is simply going somewhere else. Again, these are more expensive than their basic cousins, but they do have many features to make life harder for the intruder.

Next, we have the upvc door;

Or composite doors;

These doors are supposed to be super secure. After all, they have all those extra hooks and bolts and rollers that engage when the handle is lifted. But the door is only as good as the lock, and the standard locks are not very good.

Here is the standard lock,

And here is what happens with cylinder snapping.

So, while these locks are still acceptable by your insurance provider, they will not deter the burglar.

To do that, you need a cylinder like this one;
From a distance, the intruder can see the lock is not standard. If he does get close, he will see the kite mark. These locks are reinforced where the standard ones are weak, and actually designed to break closer to the front, meaning the attacker still cannot get to the bits he wants to.

Finally, if you have any version of a rim lock which will be in a similar style to this,

as your only door security, then you need something else as well. I find these on many farm houses and older buildings. They are very poor for stopping the burglars and easy to spot from the outside because they look like the horizontal locks but the key hole is usually lower or higher than the knob handle, so the intruder can identify them with ease.

There are many variations to all the types of lock mentioned above and this information is for guidance only. If you feel your security is not adequate, then ask your local locksmith for a security check. If he/she is any good, they will provide this service for free. Please also check elderly friends and relatives. I often visit older people who have lived with the same locks since before British Standard kite marks were even thought of. By talking to them about their security, you just might be saving them from an intruder.

Should you have any questions about the information above, please feel free to get in touch via any of the ways on my contacts page.

Thanks for reading.

admin March 1, 2017

What lock have I got? / What's wrong with my lock? / Which lock? /

Burglaries in Norfolk

Burglaries Alert

In the last month or so there have been some burglaries in the North Norfolk area. I know of at least one in Holt and two in Stifkey. In the last year, I have also attended burglaries in Wiveton and other villages along the North Norfolk coast.

In general, Norfolk has a low crime rate compared to the rest of the country, but it is not immune. And I still see properties without insurance standard locks every week. At the time of writing this, I am ordering locking products for one property that has two main doors and two sets of French doors. The locks I am replacing are so poor, that it only takes a hard shake to force the French doors open. The customer only called me to replace one lock that they thought was temperamental, and that was the good one. The cost of the job is now four times what the customer had anticipated, but at least now if they fall victim to the burglar (less likely as the locks are much better), their insurance will cover the material loses.

Please, for your own peace of mind, check your locks right now. Try to see if they carry a British standard kitemark that will tell you they are insurance approved and a better deterrent to the burglar. If you are unsure, call your local locksmith. If they are any good, they will do a free security check (or for little cost if you live remotely). If you have elderly relatives or even know older people who might not be able to get this message or might not be able to check themselves, take a few minutes to talk to them about their locks, especially if they live in older properties or have lived in the same one for years. Remember, the locksmithing industry recommends that you change your locks every five years anyway as often keys go missing, or accidentally get kept by someone you might have given access to your property etc.

Burglary is an awful crime that leaves one with feelings of violation, but the nightmare is much worse if you find the insurance company will not pay up due to invalid locks. Be wary of the requirement that states you must have a five lever mortice lock. This does not mean the hooks and bolts on a upvc door – it means the ‘Chubb’ type lock on a wooden door. These locks come in two, three and five lever configurations. Only a five lever will satisfy the insurance and anything less is easy pickings for the intruder.

Should you have any questions regarding the above, please do not hesitate to get in touch via any of the methods on my contact page.

Thanks for reading.

admin January 18, 2017

Burglary prevention / Burlaries in North Norfolk / Crime prevention / insurance standard locks / kite marked locks /

Home Insurance know-how

I was sorting out my home insurance for this coming year and thought I would quote from the financial expert Martin Lewis’ website Money Saving Expert about home insurance. Please see the exert below:

Better locks pay for themselves

Don’t know your five-lever mortise deadlock from your rim automatic deadlatch? Well you should, as getting the right lock on your doors could massively lower your contents premium. Insurers ask what type of lock you have, so you risk invalidating your cover if you put down the wrong type.

Quick questions

What are the main types of lock?

Which lock is best?

How do locks affect my rates?

Help! I don’t know which type of lock I have

Please go to the link below to see the whole article:

http://www.moneysavingexpert.com/insurance/home-insurance

admin September 29, 2016

Money Saving Expert advise for Home Insurance /

Scandinavian Locks

All about Scandinavian locks

While Scandinavian multi-point locking mechanisms are not very common in Norfolk, there are enough of them to warrant a mention.

The locks look something like this :

These locks operate with a mechanism that typically employs two hooks that come out from the door and fit into specially cut spaces within the door frame, just like many upvc doors. They are always fitted to wooden doors, which is where the problems start.

In Scandinavian countries they are geared up for cold, damp weather and treat woods accordingly. Here in the UK, we seem to use any wood going and think a coat of paint or varnish will be adequate. That works okay for standard locks where all the working parts are protected within a lock case, but locking mechanisms have exposed moving parts which get pinched and moved by doors that expand and contract in wet weather. The untreated inside of UK doors holds water like a sponge, right next to the metal of these mechanisms which quickly become prone to rust. The problem is compounded by the fact that there used to be several variants of these mechanisms available, but now all but one design have been discontinued, meaning that if your mechanism does go wrong, the replacement is likely to be different. An example being a job I have recently done where everything looked identical, but the door needed much chisel work to accept the replacement.

The next problem is cost. These units are extremely expensive. A complete set up can cost between £250 and £400 depending on who you use to fit the device with labour and VAT to be added to that figure.

Finally, these locks are not particularly secure. While many insurance companies will accept them as adequate, they do not get the British Standard 3621 rating I would recommend to feel properly protected.

If you think you might have Scandinavian locks and they have not been serviced recently, it might well be worth contacting your local locksmith to have a look at them, especially if they are hard to lock, or the handles have gone floppy. A little maintenance now, might save a lot of cost later, or at least alert you to the likely cost of replacement, rather than have it all come as a shock when you can least afford it.

Should you have any questions regarding the above information, please feel free to get in touch via any of the methods on my contacts page.

Thanks for reading.

admin August 20, 2016

insurance standard locks / What are Scandinavian locks /

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Scandinavian Locks

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