All about Smart locks

Smart locks

All about Smart Locks – What are Smart Locks?

The name ‘Smart locks’ applies to locks that can be opened with technology like your mobile phone and does away with the need for keys. They can be fingerprint activated, voice-activated or have keypads and sensor proximity tags, depending on the lock and how you want it to operate. Smart locks are a relatively new technology with new products appearing all the time.

What are the benefits?

Smart locks can offer controlled access to your home without having to hand out multiple keys, so they are great for people who have carers or home help and find it difficult to get to the door themselves. Teens are fantastic at losing their keys; I know of one unfortunate customer in Aylsham whose daughter got in with a bad crowd and was giving her key to unsavoury friends, who then stole from the property. Smart locks here could have quickly been re-coded to bar anyone who she did not want having independent access. Keypads and proximity tags save you from having to hunt in your bag for your keys. And some more and more are now connecting to home smart networks, which in turn, connect to your mobile phone. Connected to one of these systems with cameras and zone restricted alarms, you can be on holiday in Greece, sat by the pool and when the delivery you have been waiting for arrives, you can let the delivery driver put your parcel in your house, watch them leave and lock the door up behind them.

How secure are they?

This is where you really need your local locksmith. So many smart locks lose security for convenience. Many are latch type locks that are easy to bypass if you have the right tools and know-how. If you change your existing lock for a smart lock then you might be invalidating your insurance. Always consult your genuine local locksmith before making any purchase. They are used to the requirements of insurance companies and will be able to offer the best lock to suit your needs. Also, you might be paying too much for features you do not need. If your smart lock requires you to have a key-operated lock in the same door for security and insurance purposes, then there is no real point in the smart lock. While there are many smart locks available, few will actually be BS3621 rated. You don’t need this rating on UPVC doors (yet) but even here, there is still a mechanical aspect that the lock cannot do. It will not lift the handles that engage all the hooks before locking. That sort of takes all meaning out of the hands-free point.

Are smart locks expensive?

Yes and no. As with everything, there are cheap and expensive ends of the scale. This is another reason to talk to your local locksmith. We know brands and their quality. We do the research so you don’t have to. We go to the nerdy lock conventions and get to see the items in action before we buy them.

In summary, smart locks are a great idea for certain situations but often lose security for convenience and often that convenience can be misleading. For example, with a normal lock, you approach the door and with one hand, take your keys from your pocket, insert into the keyhole, turn and you are unlocked. With some ‘faster’ smart locks, you approach the door and take out your smartphone. Holding your phone in one hand, you turn it on with the other, insert your security code, find the app, open the app, find the button that unlocks the door and eventually you are in. If you are trying to do this while laden with shopping, the process just got longer. There are better products out there, but you will need your locksmith to help you through the minefield. However, if you are really into your gadgets, then a smart lock is a great one that you will use every day. Paired with Alexa or other smart devices and part of a home network that includes CCTV, alarm and a decent door cam, smart locks show potential intruders that you mean business (if you get the right one).

If you have any questions about smart locks or any home security issue, please do not hesitate to contact me via any of the methods on my contacts page.

Thanks for reading.

 

admin January 2, 2020

Are smart locks expensive? / How secure are smartlocks? / Lock technology /

When is a Smart Lock not so smart?

The answer to the above question, is ALL TOO OFTEN!

I have just done an online check of UK available smart locks on Google and I don’t like what I see. If you have a standard wooden door, getting a smart lock to replace your existing lock might look flashy, but you could well be invalidating your insurance because you are reducing your security levels.

Most of the wooden door smart locks are based around a latched lock. In the industry, we call them Nightlatches, but you might be more familiar with calling them Yale type locks. There are very few insurance standard nightlatches out there and part of what gives them their British Standard 3621 rating is the anti-pick and anti-drill key hole. Replacing that key hole with something else gives your insurer an excuse to not pay out in the event of a claim, even if a burglar entered via another route. If you are fitting a smart lock to a standard nighlatch, chances are, the burglar can bypass the whole thing with a method called ‘slipping’, faster than you can activate the lock via your phone app (more on that later). I did see a couple of smart locks that operated deadbolts. But the deadbolts that come as part of the kit were very small. One available on Amazon plainly states it replaces your existing deadbolt. But taking your existing deadbolt out and putting the replacement in would be like putting an apple in a hole big enough for a melon! And again, to conform to British Standard 3621, and therefore insurance, the dead bolt has minimum size requirements and should have anti-saw capabilities, a feature this lock certainly does not have.
Smart lock

If you have any door with a multipoint locking mechanism, you are a bit luckier because the insurance industry still does not require British Standard locking barrels. Or are you? Over the last few years, burglars have increasingly attacked these door types because they are easy to get into and once you are in, the door is open for you to carry out whatever you want without leaving DNA on broken window glass. None of the new smart locks make this any harder. And you can’t use them very well in conjunction with Kite marked locking cylinders. One of the big things that deter burglars is an obviously strong cylinder. Smart locks cover up the cylinders so the burglar who cannot tell your house is well protected, is just likely to have a go anyway, destroying your expensive smart lock in the process.  
smart locks

A better investment would Kite marked cylinders and a smart doorbell that records people approaching the door. Era

But a smart lock is more convenient and saves the hassle of keys, I hear you argue. Let’s face it, we all want to be able to open the door without having to put our bags down while getting soaked in the rain and a smart lock allows us to do that. Or does it?

Without a smart lock, you approach your door, retrieving your keys from your pocket/bag put the key in the door and you are in. Maybe you do have to put some bags down first. With almost all smart locks, you have to take out your phone, wave it front of your face so it recognises you (put in a code if it doesn’t recognise you or your fingerprint), open the smart lock app, find the unlock feature, and activate it. You might need two hands where the key only required one. All in all, it might take longer to use the smart lock rather than lock and key. Your alternative is the code version entry. These not-quite-smart locks still enable you to go key free, but what if the batteries go or the electronics fail. You are still better off with the key. Besides, knowing your eldest childs’ birthday will probably let me into your home anyway. People are too obvious with key codes.

So, you really want smart technology. What do I actually recommend? Well, I’m not changing my mind anytime soon on multipoint doors. You really need a good Kite marked cylinder as a deterrent to keep you safe. And the best ones are only available through locksmiths to my knowledge. Even smart products still require you to lift the handle before locking and you still have to use the handle to open the door. Coupled with a smart doorbell, this is your best option by far. Smart doorbells are a great Xmas prezzie idea for your older generation relatives if they are able to use smart phones. It lets them see who is at the door without having to get up. I know there are plenty of people with mobility issues who could benefit from this technology.
Doorcam

If you have a wooden door, it gets even better. A new smart lock is due out in September. It is a Nightlatch, but it carries the all important BSI 3621 kite mark, making it acceptable to insurers. It will link in to Alexa and other smart devices. While it will require you to have an app, the app will run in the background on your phone, so you won’t need to take your phone out and turn it on. As long as the phone is on you, you will be able to open the door. All you do is approach your door and place your finger on the sensor. A truly secure, smart, lock.

If you require any more information regarding the above, please do not hesitate to get in touch via any of the methods on my contacts page.

Thanks for reading.

admin May 31, 2019

Keyless locks / Smart locks any good or not? /

Why should I change the locks on my brand new property?

There seems to be a massive drive to build new homes lately. Almost everywhere you go, you are bound to be driving past a new build construction site. You might even be looking at a nice newly built home in your area. The beauty of a new home over an older one is that you can move in knowing you have nothing to do. The carpets are already fitted to your criteria, the sparkly kitchen gleams and there is no worry that some random neighbour has a spare key to your home.Home security

So why change the locks? Quite frankly, the developers will do the minimum possible to meet regulations, and currently, in the UK the regulations just are not up to the same level as the burglars. New homes are all being built with multipoint locking mechanisms and while all the hooks, bolts and rollers look impressive and secure, the system is only as good as its’ weakest part, which is the locking cylinder. While standard locking Euro Cylinders are acceptable for insurance purposes, they are incredibly weak to a form of attack called “cylinder snapping.” Property developers will use these standard cylinders wherever possible.

Some of the more reputable developers will at least have the decency to install kite marked Euro cylinders in their doors, but beyond the kite mark, there are still three grades of security, which cover the three main forms of attack, those being snap, pick and drilling. So a cylinder with one star will be proof against picking but not the other two, and a cylinder with two stars will still be susceptible to attack by one of the three main methods. You can supplement the star rating by having anti-snap collars placed inside the handles, or anti-drill handles. You may even have these, but if you don’t know, then the burglar doesn’t know either and he is likely to have a go, fail and leave your door a mess before he leaves. Only a three-star cylinder should be used if you want the burglar to go away before even trying.

With total honesty, there is a tool that can be purchased to bypass even some of the best three-star cylinders, but it takes time to use and is fiddly. Entry with this tool is trial and error, sometimes taking many minutes to get in the door, whereas a standard cylinder can be snapped in under 60 seconds with household tools and no sound. For the same reason, a burglar will not take the time to remove your roof tiles and enter that way, he will not purchase a tool that takes him many times longer to get in than the cheap tools he can get from a DIY store.

Cylinder snapping is no longer about normal burglary any more. Intruders know that most people leave their car keys somewhere in the vicinity of the front door, be they left on a surface, hanging on a convenient hook, or just in a coat pocket. They can now look for the car they want to steal parked nicely on your front drive. As most of us are now two-car families, at least one will sit on the drive, and if that car is your brand new Mercedes or BMW and you keep your keys close to an easily attacked door, your insurance might decide not to pay out because you didn’t take enough care. How many people tell their insurance the car is kept in the garage, knowing that actually, the garage is full of the toot we don’t want in our actual houses? Breaking into a house and stealing the keys is now the easiest way to steal their car.

And while a barking dog is a deterrent to some degree, what protects your home when you are on holiday or even out walking that dog?

Most three-star Euro cylinders are visibly different to standard cylinders. They shout at the burglar you are serious about home security and that attacking your home is going to be noisy and time-consuming. Noise and time are the enemy of the burglar. If he knows breaking into your home is going to be noisy and take up precious time, he is going to move on. If you fit the proper cylinders, chances are you will be angry with the locksmith after years and years of never seeing any signs of attack. You will never know how many intruders scouted your home and mentally noted to leave you alone. It’s not hard. I help my kids with their paper round, and the best locks stick out like a sore thumb. I know exactly how few there are and where they are. A potential intruder only has to deliver some bogus leaflets in any area to work out who is best avoided.

While on this subject, I was emailed a question asking if it is worth putting extra strength glue in an externally beaded window so that if the burglar got the beading off the window would still be stuck in place. Beading removal was never a hugely popular method of attack. There was always too much potential to make noise and take a long time. Also, the risk of breaking glass and then cutting oneself is too high, even without extra glues. Cylinder snapping is quick, quiet and easy. So faced with a choice, you should always upgrade your cylinders.

If you have standard cylinders or even kite marked one-star cylinders, you should upgrade now. If you don’t know what you have, a good locksmith in your area will come and assess your locks via a free security check. Unless a locksmith has provided your locks, I very much doubt they will be the best on the market. You cannot buy the best locks in the DIY shops. While you are ensuring you have the best locks, you should be sending a copy of this information to everyone you care about, because of the following reasons:

* Burglary is on the rise.

* Traditionally ‘safe’ areas are being burgled more often.

* Only a tiny fraction of burglaries get investigated by police.

* You are now at risk from car thieves as well.

* Burglars pass on information to each other, so if you are burgled once, you stand an increased chance of being hit again.

* Every victim I speak to, reports a feeling of personal violation, sleepless nights and detachment from their home.

If you have any questions regarding the above information or any of the other blogs I have written, please get in touch via any of the methods on my contacts page.

Thanks for reading.

admin February 9, 2019

Minimising risk of burglary / New build homes & security / Why change my locks? /

Home security – The best Christmas present ever

What are you getting your parents for Christmas this year? Hankies? Pants and socks? A poinsetta plant? A box of chocolates?

Difficult, isn’t it. Maybe they already have everything they could want within an acceptable price range. Maybe you just get them the same things every year out of habit. Maybe they are just don’t make use of the practical presents you would like to get for them.

So why not think outside the box? How long ago did they change their locks? Do their locks even meet today’s insurance standards? How many keys have been lost over the years? How much safer will they feel when they have a nice, new lock fitted?

Better yet, why not get them a doorbell that links to a phone with a screen meaning they can see and talk to someone at the door without ever having to get up or open the door to a stranger.

Or, even better, how about a home security alarm system with added features like a panic button that can alert you if they take a fall, or will allow you to use your mobile phone to check in on them from time to time.

AC Locksmiths

This Christmas, or birthday or just because you can, why not get your parents something that matters? Part of the joy of Christmas is seeing the people you love use the present you buy them. Pants and socks just don’t quite work.

If you have any questions regarding the above information, please get in touch via any of the methods on my contacts page.

Thanks for reading, and Merry Christmas

admin December 19, 2018

Alternative Christmas present ideas / Christmas present /

Numbers of unsolved burglaries

As I passed the papers in my local supermarket this weekend, a headline from the Sunday Times caught my eye. It read: Under 5% of all burglaries and robberies solved.

Make your property more secure
Now, that figure includes the recent rise in moped robberies that seem to be in fashion with the criminal element right now, but it does suggest that if you are burgled, the chances are slim that you will ever get your possessions back again, and while that is ok for the things insurance can replace like games consoles, laptops, etc, it is not okay when it comes to special one off gifts from a departed relative, or the files that you need off that laptop in order to start contacting all the people you are going to have to inform about the burglary.

The good news for where I live in North Norfolk is that detection rates are good in comparison to the whole of the UK, but I have personally seen a rise in burglaries and if the criminal is caught, it can be weeks later, long after your belongings have been stolen.

So what can you do? We all have heard someone say; ‘If the criminal really wants to get in, he can.’ And that is correct. What you want to do is make getting in a time consuming, noisy affair with as much light as possible. When I approach a job where a customer has locked themselves out, I can tell by looking at the door and its’ lock/s just how long I can expect to get them in. Sometimes it is seconds, sometimes it takes a good long while. But I am prepared for what I have to do through experience. The burglar is no different, If your lock has a British Standard Kite mark, he recognises that and knows that is extra time. He might well be able to get in faster than me, because I am taking my time to limit damage to door and lock, whereas he can be a bit more heavy handed. Believe it or not, the window is not a worthwhile entry point if you have to come back out over broken glass with hands full of stolen items, so the burglar always wants to leave by a door. So all those keys left in a bowl on the side or hanging from hooks nearby, are just making life easy for him, especially if they are visible from a window. If your car keys are there as well, you are giving him a getaway vehicle and the capacity to take more. Contact your local locksmith, If they are any good, they will offer a free security check. Whether you can afford to act upon their advice is down to you, but you will know your vulnerabilities and how to deal with them. If my customers want to take my advice, but cannot afford the whole job in one go, I make allowances to return at reduced rates within certain time frames. Do not think your UPVC doors are especially safe, cylinder snapping is a rising attack method and once employed, renders all the hooks and bolts in your door useless. Talk to your locksmith about anti-snap cylinders that are better than the ones you can buy in DIY stores.

Slowing the burglar down is still not going to stop them all. You have to allow for the opportunist and inexperienced intruders who will have a go at anything. Wireless alarm set ups are now available in DIY stores and all over the internet. They can be controlled by mobile phone apps and can have panic buttons and smoke detectors all linked in. A kit you can buy yourself is going to be the cheapest option, but they often come with sensors you don’t want and not enough of the sensors you do want. There is also the minefield of pet friendly devices and best possible places to maximise coverage with the simplest set up. Again, your local locksmith should be familiar with good alarm systems or able to point you in the direction of an alarm specialist who will be more expensive, but will have an even greater range of products such as central control centre monitoring. Alarm systems now come with CCTV which not only keeps you safer, but because it is mobile phone app controlled, you can also use it to check your kids are not having any parties while you are away.

Make sure your alarm box is easy to see and difficult to reach. Then put up plenty of warning signs that the house is protected by CCTV. I install alarms that let you communicate with whoever is inside the house. A burglar is going to scram quick when a disembodied voice starts warning him you are just around the corner.

Security light

Security lights are worth their weight in gold. Burglars are constantly on edge. A sensor light that shines bright at night illuminating their antics is going to make them jump like they’re watching a 90’s slasher movie. They can never be sure if it is a senor or if someone is actually in the house putting lights on.

Safes are now much more affordable than ever they used to be. And if you really want to protect that information on your laptop, or that piece of jewellery that belonged to your Nan, that might be worthless to anyone other than you, then you really should look into having a safe. If it is a small safe, do not mount it on a wall where it can be easily hammered down. Safes should always be on the floor where possible and if they are awkward for you to get to, then that means more time the burglar will have to spend trying to get into the thing. If you have a small safe with lots of room, I can get into it (destructive method) within minutes. Bolted down in an awkward position is going to make it much harder. If you have an electronic safe with override keys, do not keep those keys in your house. Trust two relatives or two good friends to look after those keys (but don’t trust them enough to tell them where the safe is). And please, change the safe batteries regularly. A safe not only helps protect from burglars, but from fire damage as well.

Having spoken to victims, a burglary is more than just having your stuff stolen. Many say they go months, if not years without being able to sleep properly. There is a feeling of personal invasion. A home sometimes ceases to be a home anymore and you can then add the expense of having to move to the cost of your belongings while the villain has just sold your heirloom for a fiver at a boot sale. Don’t be a victim. Don’t resign yourself to that ‘if he wants to get in, he will,’ mentality. If you have done everything you can to deter him, he will go elsewhere to where pickings are quicker and easier.

If you have any questions about this topic or any of my other blogs, please don’t hesitate to get in touch via any of the methods on my contacts page.

Thanks for reading.

admin June 22, 2018

Minimising risk of burglary / More security / Rise in burglaries /

Is your lock past its best?

How long have you had your current locks?


A C LocksmithsI often go to properties where people have been locked out because the key just doesn’t work any more. In many of these cases, picking the lock is not a real option as the inner workings are so rusted or clogged up, if the key isn’t going to work, then lock picks are going to be pretty useless. So the result is the lock has to be drilled and replaced. Customers often say things like: ‘Well, it’s lasted several years. I suppose it was due to be replaced anyway.’ The trouble is the lock always seems to fail when it means you will be stuck waiting in the rain, or with a dog inside, desperate to be let out, or when you need to do a quick change for an interview etc. Only this week I attended a lock out that took me three hours to get to because I was already on another job. On this occasion, the customer could wait with a neighbour, but there have been times when the customer couldn’t wait and had to smash a window themselves to get in, creating a dangerous situation of possible lacerations and even more expense as they now needed a glazer to replace the window as well as me to open and replace the lock.

When you think about it, locks are one of the things we use most on a day to day basis. If a computer lasts more than five years, it gets so clogged and slow, we at least think very seriously about changing it. Phone contracts don’t go longer than 24 months because many want the next design even if we only use a fraction of the features. Those that can, change their car almost every three years, or as soon as the finance bill is paid.

So, would it surprise you to know that the locksmithing industry recommends that you change your locks every five years? In five years, your locks are exposed to rain that rusts, insects that nest, huge amounts of metal on metal wear and tear, and if you live near the coast; corroding sand and grit. Wooden doors swell and contract, squeezing locks if they have been fitted too tight. Moving parts on locking mechanisms easily jamb up with all sorts of daily grime (no one tells you to oil them). Double glazed doors drop and cause extra wear and tear when you lift the handle to lock them. Inferior locks have softer metals inside that wear quicker. Besides that, we often give our keys to friends when we go on holiday so they can feed the cat, or to workmen so they can build the extension while we work, or to carers for our elderly and infirm relatives. Then we forget about those keys.

I once had a customer who estimated that around forty keys were in the possession of various carers, etc, when her father died. If any one of those people had been of a mind to burgle the property, no one would have ever found out who it was.
Can you say you know the exact whereabouts of every key to your property?
Locksmiths
Getting your locks changed every five years or so will increase your home security. It will also reduce the risk of you being locked out on that occasion when you really need to be inside. It costs less than a new computer system, or car, or mobile phone.


If you have any questions regarding the information above, please get in touch using any of the methods on my contacts page. Thanks for reading.

admin February 22, 2016

Locks past their best? / Time to change your locks /

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