Security Advice for when you go on holiday

Holiday security advice
Peace of mind when you go away on holiday:

At Home:

1. Put lights on a timer

2. Use a trusted friend to do curtains/blinds for you and remove you post from the door mat.

3. Leave a car on the drive if possible.

4. Use that trusted neighbour to put your bins in and out the same as everyone else.Secure house

5. Don’t tell the world you are going away, instead tell them when you have been.

6. Invest in a safe for your more prized possessions. These days, a computer might be replaceable, but the information on it could be used for many things from password theft to identity theft.

7. All back up devices like memory sticks with important information should be left in the care of that trusted neighbour.

8. Be vigilant. Close to me, houses have been burgled while people have been on holiday, but these houses are in small closes where any watchers would be noticed. We pass on a lot of information when we book holidays. How well do you trust the travel agent/booking site?

9. Got a dog? A house sitter is probably on an even par with kennels. Even having a friend’s grotty teenager leaving an untidy house is better than an open invitation to the burglars, and that teen will love the freedom from Mum and Dad, so probably a cheap deal.

10. Another option is to take advantage of Airbnb. Your house is occupied while you are away and you make money!

While away:

1. Never carry your cards and money in the same place. If you lose one, the other is still available.

2. Enjoy your holiday. You can tell social media about it when you get back without alerting everyone to the fact your home is empty.

3. Spend that extra bit on the room safe. You have no idea who is coming in and out of your room while you are at the beach. Even if you have a private villa, someone, somewhere nearby has extra keys.

4. It might not be fun, but someone should always stay with your stuff at the beach. You might be told the beach is theft free, but locals are going to say that anyway.

5. If you have to get keys from a key safe, make sure the code is scrambled at all times. I have been outside a holiday apartment block where 5 or six key safes were left open. It would have taken minutes to copy the codes and be able to retrieve keys when people went out.

6. Check your wallet/purse often. Chances are you will be wearing clothes different to your routine wear. You get used to a feel of where things sit in your everyday clothes. It might be different in your holiday attire.

7. Make sure you have the numbers to call if you need to cancel your stolen cards quickly.

8. Be extra vigilant when drawing cash from machines. They often look different to the ones we know and therefore it is harder to tell if they have been fitted with card scanners.

9. Be aware of groups of children – they come and pat their hands all over you, making it harder to feel when they are lifting your wallet. If you see anyone or anything suspicious, keep your hand in your pocket and hold on to your possessions.

10. Never leave your drink unattended. If you need the loo, trust a friend to keep an eye on it.

11. Be extra careful to not need a tradesman. If you don’t know local prices, you won’t know if you are being ripped off. Back home, you can do something about it later. Abroad, you might get fleeced and it’s a lot harder to fight a case from home. So don’t lock your keys in the hire car, etc. As an example, when I was younger and more naïve, I broke a key to my apartment room. It was old, worn and the hotel would have had plenty more. But they still charged a small fortune for it, which ruined a great holiday.

Thanks for reading.
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Smart Locks – What you need to know


With technology speeding us ever faster into the future, Smart locks are becoming more common. Lots of people want keyless entry or remote access.

There are lots of options available but if you don’t know exactly what you are looking for, you could be spending a lot of money on an open invitation to a burglar. If you look on shopping websites, you can find lots of these new Smart Locks, but very few of them show you the actual parts of your old lock that you need to keep or install. You might already have an insurance rated lock installed, but the modification to smart lock could reduce your security, giving your insurer an excuse not to pay up if the worst should happen. Some people have two locks on their doors. If you stop using one because the other one has been changed to a Smart Lock and you don’t want to carry keys anymore, then you have instantly halved your security on that door. So think hard about whether or not a Smart Lock is right for you and whether or not it is actually going to improve your experience of door entry. Don’t get me wrong – I’m not saying they are all bad. Some have some great features and I will do my best to cover the more popular ones here.
For those of you with multi-point locking mechanisms there are two main options. Multipoint locking mechanisms are the doors like upvc, composite, etc. where you have to lift the handles before you turn a key to lock and hooks/bolts/rollers form multiple locking points for the door.
The first option is a full handle kit which can be unlocked by smart phone app or a tag you can carry with you that will open the lock from about 2 metres proximity.
Smart Yale lock
Or you can have a digilock with a pin code:
Digilock
Or even a finger print scanner:
Fingerprint scanner
The other option on a multipoint door is just to change the cylinder for a smart one. Like this:
Smart cylinder
These can also be phone app controlled or used with proximity tags…if you like great big bulbous protrusions on your door.
The main problem with all of the above is that you still need to lift the handles before you lock the door, so the locking up when leaving is just as time consuming as if you were using a key,  and with the handle smart locks, only certain types will fit certain brands, so they are far from universal.
So who are these good for? Well the good news is that on the day of writing this, multipoint locking doors do not need kite marked products to satisfy most insurers(although any good locksmith will strongly recommend that you do have BSI3621 kite marked locks). As long as the lock fits your door, you can have one and rest assured that your insurance will cover the worst case scenario. If you like to do everything via an app on your phone, then this is for you. Finger print technology is improving all the time, so if you worry about key and/or phone theft, then no one is likely to steal your finger print (unless you are a super-secret spy from some Hollywood film!). Do you have lots of things to carry from the car? Then something with a proximity tag can help, although you will still need a spare elbow to operate the handles.
My best use for these locks though, is for our elderly relatives. I see a lot of older customers who have poor eyesight, or shaky hands and they can have real problems getting keys into small holes. One of these locks with a proximity tag will help them keep independent for longer. Tags can also be worn around the neck meaning less chance of losing keys.
Smart phone operated locks can be used for restricted remote access as well. More on that later.
With wooden doors, there is a bit of a problem when it comes to Smart Locks. Here is where we need insurance rated locks. If you look at your insurance terms and conditions, somewhere it will require you to have a five lever mortice lock or BSI3621 equivalent or multipoint locking system. I have covered the multipoint locking system above, but will, just take a couple of minutes here to explain the other bits. A five lever mortice lock is one that sits inside a wooden (or metal) door and has a deadbolt that is operated by a key. Like this:
Five lever mortice & deadbolt
The levers are inside
Five lever mortice inside
And those levers are put into the correct position by the key to allow the bolt to move forwards and back. Just as often, the lock also has a latch which is operated by handles or a knob. Having a one, two, or three lever mortice lock on your final exit door is not good enough for your insurance. It must be five as a minimum. Better still, a BSI 3621 kite marked mortice lock will have a longer bolt that is resistant to hacksaws, an anti-pick curtain that makes picking the lock a lot harder, and anti-drill plates that stop standard drill bits and make most hardened drill bits single use products. On a wooden door, this is your main point of security. And I cannot find any smart lock that works with these locks. You can get mortice lock cases that take euro cylinders and therefore can take the cylinder smart locks mentioned above for multipoint locking mechanisms, but that takes away your insurance rating so it’s only practical for internal doors.
So what smart locks can you get for wooden doors?
They come in two types. The first is the handle smart lock and it looks something like this:
Handle smart lock
It can be operated by tag, pin code or even a key. But a lock is only as good as its’ weakest part and just look at the tiny latch this one has been fitted to.  These should only really be fitted inside commercial properties where you want restricted access but you are not trying to protect £1000’s worth of equipment or sensitive data. Alternatively, somewhere like a care home with restricted access to certain areas. You would not want one of these on the front door to your house.
For domestic properties with wooden doors, we have the Smart lock for a nightlatch (often called a Yale type lock);
Smart lock Yale
Again, you can have the proximity tags, code entry, phone app entry and some still have a standard key override, but an ordinary nightlatch does not meet your insurance requirements. Here are two examples of an ordinary nightlatch that you can attach one of these Smart locks to;
Nightlatch
Nightlatch 2
The nightlatch smart lock simply replaces the outer keyhole and keeps all of the internal parts. But if this is your only lock, then you are not insured. If you have a five lever mortice lock as well, but you don’t use the mortice lock because you only want to use the keyless smart lock, then you are still not insured.
This is a nightlatch that does meet insurance standards;
Nightlatch 3You can see it has the BSI3621 British Standard Kite mark. This lock auto-deadlocks when you shut the door, turning the latch into a bolt. The reinforced key housing is anti-drill and anti-pick. When I fit these locks, I tell my customer to not lose their keys because I really don’t want to be the one trying to break in for them. You can also lock the inside lever which means burglars know that even if they break in through a window, they can’t carry your possessions back out through your front door.
Now, you could put a nightlatch smart lock onto this and feel pretty secure, but as you are removing the anti-drill and anti-pick element that you get with the key housing, your insurance goes into a grey area and if that means the difference between an insurer paying and not paying, then you know what the most likely outcome will be. Now as a lock geek, I have my favourite locks, and the one pictured above is by far my favourite. It is made by a company called ERA and for a long time, I have wanted some sort of smart lock that would work with this nightlatch.
What I got, was something better. ERA are in the closing stages of making a British Standard Smart nightlatch that is a modification of the lock shown above. I can’t show you a picture yet because this is pre-launch, but I am told it will be available by summer 2018. And they have really thought about what the lock should do. It is phone app controlled, but whereas many app activated locks so far require you to get your phone out of your bag/pocket, switch the phone on, input your security code, search for the app, find the correct command within the app and finally use the app to unlock the door (a process that can take longer than just getting a key out and doing things the old way), this lock just requires that your phone is on your person and has power. Because it runs as a background app, you simply walk up to your door, push a small button (even with your nose if your hands are full!), and the latch retracts allowing you access to your property. If you go on holiday, you can give a neighbour a time limited access code on their mobile phone so they can feed your cat. Or you can give carers time limited codes to look after your elderly relatives.
Now, remember I spoke about restricted remote access.
Here is the really clever bit. Here are two more great items available from ERA.
First is the door intercom:
Door intercomThis device allows you to see and talk to anyone who rings the doorbell without even having to get out of your seat. It takes snap shots and even has night vision.
The second piece of great equipment from ERA is this home alarm kit;
Era intercomThis basic kit can have the following added to it wirelessly:
Smoke alarms, Extra sensors, Cameras, Window contact sensors, Remote controls, Proximity tags
The anti-hack technology has been rigorously tested with a super high encryption level.
You can record messages to leave for your partner or the kids. It can dial a pre-stored number and you can talk to someone hands free. The remote controls have an SOS so if, for instance, your infirm relative takes a fall, they can press the SOS and you can talk to them instantly and find out how serious it is. And it will pair up with the new lock, the video intercom and smart hubs like the Echo devices.
This means you can now be on the beach in Spain and still receive a delivery. Your complete system will ring your phone when the delivery person arrives and you can see them through the intercom and even talk about the delivery. You can then use the same app to disarm your alarm and let the person, watching them with the wireless cameras as they put the package wherever you like in the house. You watch them go and know that the door is locked and then you re-arm your alarm system, knowing it will alert you to any unauthorised access recording in HD and allowing you to ring a friend who can get there immediately, while you use the intercom to tell the intruder they are seconds away from being caught red-handed.
If you have any questions regarding the above, please get in contact using any of the methods on my contacts page.
Thanks for reading.
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The Future Of Home Security Is Here…Almost!

Up until about 6 months ago, I didn’t know who Alexa was or what she could do. I kept hearing about her, but just didn’t get the big deal. Then, I heard about the Echo device on a radio show and it all seemed a bit geeky. But at Christmas, I went to a friend’s house and my eyes were truly opened. The lights on, off and dimmed to perfection with a voice command. Information from verbal commands rather than sitting at a computer. The ability to control heating and music in any individual room. Gadgets galore! I even got excited about their robo-hoover.

Home security
All this new and exciting stuff and guess what they didn’t have? Adequate security. When light bulbs are now in the region of £20, everything in your gadget home is a draw for the opportunist burglar. If he can get in and out quickly, he will.

So why not get the full security set up? You can have a digital door viewer that takes a picture of anyone who approaches your door. Wireless alarm systems that can be programmed to set zones or individual rooms however you like, linked in wireless cameras and systems that allow you to talk to whoever has come into your home. These same systems can be used as emergency units for the elderly if they take a fall and need to get hold of a relative/friend. Through Alexa, you can answer your door from the other side of the world, let the delivery person into the hall while keeping the rest of the house alarmed and talk to them if needed before they leaves. No need to miss that delivery ever again, or have it left with the neighbour you really don’t want to get stuck talking to!

But there is a problem. All this requires a keyless entry system, and right now, no keyless home entry system is kite marked, meaning no keyless entry system is as secure as a keyed lock. And that means our opportunistic burglar can get in quickly, steal those gadgets and be out again before the alarm is noted.

So when I attended a seminar and found out that very soon a kite marked keyless lock will be out by mid 2018, I went lock geek gooey. The brand is ERA and my existing customers will know that I use this brand all the time because I know it allows me to leave a guarantee and not worry that I am going to be called back because something I have installed has failed. It will work with Alexa and the other similar devices. It will be secure. What’s more, current app activated locks mean you have to get your phone out, open it up, search for the app, open the app and then do whatever keyless thing you have to do, and it all takes longer than getting a key out anyway! With this new lock, you simply approach the door with your phone still in standby mode, and press a small button. The lock unlocks and you enter. It registers which side of the lock you are on to stop others opening the door while you are in the vicinity. This really is a product that needs to be seen to be believed.

If you would like more information regarding keyless entry and Echo compatibility, or anything else lock and alarm related, please contact through any of the methods on my contacts page.

Thanks for reading


Security in the run up to Christmas

It’s that time of year again when we go spend crazy trying to get those perfect pressies for our loved ones. But with dark nights and the promises of plentiful hauls, it’s also a ripe time for the burglars. Even the small presents are worth stealing because they are sealed and easier to sell on at boot fairs or on the web. So now is also a really good time to check your security precautions.

Ac LocksmithsIn the home:

Are your locks insurance standard? If you have a wooden door, with a mortice* deadlock, it must be one with at least five levers and should carry a kite mark. Kite marked mortice locks give your insurer less chance to back out, and tell the would-be burglar that you mean business. Remember, they are lured in by the presents under the tree, but they are also likely to take the stuff that has sentimental value to you that can never be replaced. Along with that, many victims tell me of long lasting feelings of violation that lead to sleeplessness and anxiousness. If you have a nightlatch* type lock then this too must carry a kite mark. Some insurers might allow you to not have kite marked locks if you have two or more on the same door, but you should really check this with your insurer. If you have a door with handles that must be lifted, you don’t need the kite mark…for now. But the standard cylinders are weak against an attack called ‘cylinder snapping.’ And it takes less than a minute with no power tools required. The damage can be extensive enough to require a complete new door. Kite marked cylinders have been on the market for a few years now, but they have various star ratings and you should consult a good local locksmith for advice. Remember, the cheaper ones are cheaper for a reason. It is worth noting that sensor lights put burglars off and while cctv and alarms might alert you to the fact someone is in your home, they are retrospective rather than a deterrent (unless very obviously present). You might draw your curtains early if you expect to be out late, but sometimes that can be just as obvious as open curtains at night (burglars work in daylight as well). Interior lights on timers and neighbours to draw curtains at an appropriate time or getting the bin back from the road on bin day, will all help. If you have invested in a good car cover for your vehicle, the chances are, you have a pretty good car  underneath it, and if the car is there, then there is a good chance the keys are in the house. Stealing a car from a drive way is easy, especially when most of us leave our car keys near the front door (I am often able to fish keys through a letterbox). Talking of letterboxes, get a cage for the inside of your door. Not only will it stop you having to reach so far down to get your letters, it also stops a variety of attacks that come through the letterbox. Many of my entries for people who have locked themselves out, involve using my tools to get through their letter box.

Out Shopping:

If you are buying lots, make several trips back to the car to deposit your items in the boot. If you are over burdened, it is easier for bag snatchers to make off with your handbag, or even snatch one of your bags. Remember, anything sealed is much easier to sell these days, so the opportunist cannot fail. But when depositing your goods in the boot, look around to see if anyone is watching you. Anything on display in a car is a magnet for thieves, be it a sat-nav, mobile phone, CDs, loose change, or even a packet of cigarettes. Got two cars? Take the older, plainer one shopping for Christmas. It may be seen as less of a beacon of wealth and less likely to be hiding more expensive goodies. Put money and cards separate, about your person (remember the bag snatcher) and in pockets you wouldn’t normally put your wallet in. The different to normal feel, will make you more aware if someone does manage to pick pocket. Dress down – who’s going to try and steal from someone who looks like they have nothing worth taking?

Don’t have a spoiled Christmas. My tips are just a few of many. Look elsewhere and take advantage of free security from decent local locksmiths.

If you have any questions about any of the above, please feel free to get in touch via any of the methods on my contacts page.

Thanks for reading


Are you inviting Burglars to look at your Home?

Unfortunately, I seem to be attending more houses that have been burgled recently, so I decided to write this piece that just might help you send the would-be intruder on to another property.

Look at your security

Burglars love dark shadows to hide what they are up to. Having motion detector lights around the outside of your house is one of the best deterrents. Also timer switches on interior lights will make your property look lived in even when you are on holiday, or out for the night. Neighbours who will draw and open your windows for you are a big help if you are going away for a few days. Can’t decide on dog or a cat for a pet? People get used to barking dogs, so they are only good as security if you are home. And people take dogs away with them or put them in kennels when they go on holiday. Cat people tend to get family or friends to feed their moggies at home while they are away, so these people are more likely to have someone make the property look lived in. Crunchy gravel is also a great turn off for burglars who want to be stealthy. If you can, make sure you have to cross some crunchy gravel to access any part of your house, not just the drive.

Driveway A C LocksmithsSpeaking of driveways, an empty one for any period of time indicates a vacant house. Most homes have two or more cars these days. Ask a neighbour to use yours while you are away. And have someone put your bins out just like you would if you were home. Don’t just leave next week’s bin at the end of your garden unless you would do that normally.

Thieves often use open windows as their entry points. Visible locks that are obviously locked are a great deterrent. Secondary locks like cable restrictors show you mean business. It’s nice to have maximum sunlight pouring in through windows, but blinds or even nets, block out easy vision of what’s on display in your home. If they can see something worth the effort of trying, they might not get in, but they might also do a lot of damage to your door or windows trying. The trick is to make them walk away before they even try.

Overgrown lawns show someone is not taking care of the garden, ask or employ someone to keep your plants and grass in order while you are on any extended absence from your home.

Social Media is the biggest advert that your home is empty. Why post that you are going away next month? Surely the people that need to know can be told face to face. And is it not more important to enjoy your holiday while you are there without reminding the world you are enjoying a beach in the Balearics? Post your pictures when you get home.

I help my kids do a paper round (I know they should do it themselves, but I spoil them!). I see plenty of properties that have days of post in plain view to anyone who happens to be interested. Also, with online shopping getting to be as big as it is, not only to packages left in plain sight advertise you are not home, but those vary packages are saying: “I’m free! Steal me!” Nowadays, no one is going to question a white van pulling up on your drive. And if someone is carrying stuff away from your house to load the van, it just looks like a common return. So the burglar gets an unknown item free, and knows you are out.

Don’t Sheds & burglarsneglect the security of your shed, either. I recently had a case where a customer wanted a top level lock for his shed. I pointed out that the hinges were simply screwed to the outside of the door and demonstrated how the shed could be broken into in just seconds with a battery operated screwdriver, giving me access to thousands of pounds worth of bikes, gardening equipment, etc. Plus tools in the shed could help the burglar get into your home. Make sure it isn’t easy to get into.

Spare key under a plant pot? Or in the broken brick? Or on that secret ledge in the porch? Chances are, if you have a key hidden about the outside of your property, no matter how inventive you think your hiding place is, the burglar is likely to have seen it before. The other problem with doing this is when someone calls me out and tells me they have hidden a key in the garden, but they were incredibly inventive and actually forgot their super hiding place, so still needed me in the end! Leave a spare with a trusted neighbour or invest in a good quality keysafe and put it somewhere that can be seen from the road in built up areas, so that anyone attacking it will be obvious, or hidden in quiet areas, somewhere that the intruder might have to get down on his knees to attack it, or in a recess so that he can’t get to it with a lever.

Just bought a big television? Don’t leave the box by the side of your recycling bin. Break it up and put the box pieces inside the bin. Otherwise, you advertise the sort of expensive items you have inside.

Not everyone can afford expensive alarm systems, but you can get dummy devices that are easy to install. Stickers saying beware of the dog, or alarm protected, stuck on windows that have to be passed will deter the opportunist. But you can now buy out of the box alarm systems from DIY stores that really are cheap enough to be affordable if you can afford a holiday. They don’t need much skill to install either, and come with all sorts of add-ons that will do things like capture an image of the intruder and message you direct when the alarm is triggered. Wireless and simple, no one should go on holiday without at least installing a basic alarm. It might mean you have to do one less excursion, but it might also mean your valuables are still there when you get back.

Finally, I hear this said a lot: “If they want to get in, they will.” Yes, that is correct, but they want to get in quickly without anyone knowing about it. The harder you make it for them to get in quickly and quietly, the more likely it is that they won’t even try. And while they might prefer to get in through a window, they want to leave via a door because their hands will be full. Don’t leave keys in back doors, French doors or on pegs close to doors. What could be easier for the burglar than to get in through a window, open your front door with a key from the hook just by it, take your jewellery and also get to take your car with the keys from the very same hook. Which has just reminded me, if you are going to leave a car for a couple of weeks, why not disconnect the battery or, if you know more about cars, immobilise it further?

If you have any questions about any of the above, please contact me via any of the methods on my contacts page.

Thanks for reading!


Which lock have I got?

Can you see your lock? Do you know what type of lock you have? Is it secure? Is it insurance standard? – All are important questions to look at your home security.

This weekend, I found myself walking through the high street of a Norfolk coastal village. One that is much quieter in winter because most of the homes are holiday lets. My wife, who is usually bored by my lock information, has obviously been taking in a lot more than she cares to admit, because she pointed to a door and told me it was not insurance rated. She was correct. This prompted me to look at all the other doors we passed and I soon discovered the majority of houses in that street would not receive insurance pay outs if they were burgled. On top of that, many would have been extremely easy for the burglar to gain access to.

So here is another visual guide to what makes you a burglar’s target, and what makes him look elsewhere.

If you have a door with one of these Horizontal sashlocks;

Sashlockthen beware! Most of these in Norfolk at least are three lever locks. If this is the only lock on your door, the burglar might just have a go because they have short bolts, no anti-drill reinforcement and are usually quite old. The five lever versions are very strong, but equally very expensive and require more holes in the door. Having a five lever deadlock fitted as primary security is the cheapest option that will satisfy the insurance people.

If I see a door with handles like the one in this image below,

Door handle
then I have no clue as to the strength of the lock fitted into the door as the mechanism is essentially hidden when shut. While your insurance is still going to demand a five lever version of this sashlock, the burglar is less likely to waste time on this unless he knows what is in your house and is specifically going after it.

 

Yale lockNow, if you have a lock like this as your only security, then get it looked at right now. This is the nightlatch (often called a “Yale” lock) and will probably take seconds to bypass. Seriously, I could walk up to one of these and be in so fast, a passerby wouldn’t even notice I didn’t use a key. There are some that have handy little additions to slow the burglar down, but mostly it is so easy, the burglar has nothing to lose when attacking this type of lock. The outside of the British Standard version of this type of lock looks like this.


Nightlatch

When I am faced with this type of nightlatch as a locksmith, I know I’m going to be earning every penny of my fee and there is probably going to be sweating and cursing going on before that door is open. The burglar is simply going somewhere else. Again, these are more expensive than their basic cousins, but they do have many features to make life harder for the intruder.

 

UPVC door

Next, we have the upvc door;










Or composite doors;

Composite door

These doors are supposed to be super secure. After all, they have all those extra hooks and bolts and rollers that engage when the handle is lifted. But the door is only as good  as the lock, and the standard locks are not very good.

                                               standard lock

Here is the standard lock,









Snapped lock cylinder

And here is what happens with cylinder snapping.

So, while these locks are still acceptable by your insurance provider, they will not deter the burglar. 





Kite marked lock
To do that, you need a cylinder like this one;
From a distance, the intruder can see the lock is not standard. If he does get close, he will see the kite mark. These locks are reinforced where the standard ones are weak, and actually designed to break closer to the front, meaning the attacker still cannot get to the bits he wants to.





Finally, if you have any version of a rim lock which will be in a similar style to this,

Rim lock









as your only door security, then you need something else as well. I find these on many farm houses and older buildings. They are very poor for stopping the burglars and easy to spot from the outside because they look like the horizontal locks but the key hole is usually lower or higher than the knob handle, so the intruder can identify them with ease.

There are many variations to all the types of lock mentioned above and this information is for guidance only. If you feel your security is not adequate, then ask your local locksmith for a security check. If he/she is any good, they will provide this service for free. Please also check elderly friends and relatives. I often visit older people who have lived with the same locks since before British Standard kite marks were even thought of. By talking to them about their security, you just might be saving them from an intruder.

Should you have any questions about the information above, please feel free to get in touch via any of the ways on my contacts page.

Thanks for reading.


Burglaries in Norfolk

Burglaries Alert

In the last month or so there have been some burglaries in the North Norfolk area. I know of at least one in Holt and two in Stifkey. In the last year, I have also attended burglaries in Wiveton and other villages along the North Norfolk coast.

Norfolk Winter sky and beach

In general, Norfolk has a low crime rate compared to the rest of the country, but it is not immune. And I still see properties without insurance standard locks every week. At the time of writing this, I am ordering locking products for one property that has two main doors and two sets of French doors. The locks I am replacing are so poor, that it only takes a hard shake to force the French doors open. The customer only called me to replace one lock that they thought was temperamental, and that was the good one. The cost of the job is now four times what the customer had anticipated, but at least now if they fall victim to the burglar (less likely as the locks are much better), their insurance will cover the material loses.

Kite marked lock AC LocksmithsPlease, for your own peace of mind, check your locks right now. Try to see if they carry a British standard kitemark that will tell you they are insurance approved and a better deterrent to the burglar. If you are unsure, call your local locksmith. If they are any good, they will do a free security check (or for little cost if you live remotely). If you have elderly relatives or even know older people who might not be able to get this message or might not be able to check themselves, take a few minutes to talk to them about their locks, especially if they live in older properties or have lived in the same one for years. Remember, the locksmithing industry recommends that you change your locks every five years anyway as often keys go missing, or accidentally get kept by someone you might have given access to your property etc.  

Burglary is an awful crime that leaves one with feelings of violation, but the nightmare is much worse if you find the insurance company will not pay up due to invalid locks. Be wary of the requirement that states you must have a five lever mortice lock. This does not mean the hooks and bolts on a upvc door – it means the ‘Chubb’ type lock on a wooden door. These locks come in two, three and five lever configurations. Only a five lever will satisfy the insurance and anything less is easy pickings for the intruder.

Should you have any questions regarding the above, please do not hesitate to get in touch via any of the methods on my contact page.

Thanks for reading.

 


Holiday Let Security

Recently, I attended a job where a family holidaying in Norfolk were demanding widow locks to be fitted to the upstairs windows. The gentleman was very apologetic for getting the property owner to call me out and said I must think he was being over cautious, not because of any security issue, but because he was worried his toddlers might open a window and fall out. I was actually more surprised that the property owner hadn’t already thought about this, especially as the windows were very low with a deep enough sill for an adult to sit or a toddler to play on.

window

The fact is, if you own a holiday cottage, you should really make sure that every possible opening has a working lock on it.

Families don’t just bring their clothes and a Frisbee on holiday any more. They bring their mobile phones and ,possibly, tablets and hand held games consoles as well. My own children seem to go into meltdown if they can’t take at least one gadget on holiday to get their fix of screen time.Some adults may bring their work laptops so that they can keep abreast of what they will be coming back to after the holiday (or more likely, catch up on who’s posting what on social media). All this means the holiday cottage owner is more obliged to make sure the security of the property where all these expensive gadgets will be kept, should be properly protected. I know from experience too many properties in Norfolk do not have the correct locks for home insurance, and this includes plenty of holiday lets.

Norfolk windmillI therefore urge holiday let owners to have regular security checks and lock services. And holiday makers, check that your cottage does have adequate locks. You are quite within your rights to have a safe and secure home to live in for the duration of your stay.

I know many owners buy these second properties as an investment for topping up the pension. But the pension will not be topped up if you are spending it on compensation claims.

If you have any questions regarding the above topic, or any of my other blogs, please get in touch via any of the methods on my contacts page.

Thanks for reading.


Scandinavian Locks

All about Scandinavian locks

All abount Scandanavian locks

While Scandinavian multi-point locking mechanisms are not very common in Norfolk, there are enough of them to warrant a mention.

The locks look something like this :

Scandanavian locks
These locks operate with a mechanism that typically employs two hooks that come out from the door and fit into specially cut spaces within the door frame, just like many upvc doors. They are always fitted to wooden doors, which is where the problems start.

In Scandinavian countries they are geared up for cold, damp weather and treat woods accordingly. Here in the UK, we seem to use any wood going and think a coat of paint or varnish will be adequate. That works okay for standard locks where all the working parts are protected within a lock case, but locking mechanisms have exposed moving parts which get pinched and moved by doors that expand and contract in wet weather. The untreated inside of UK doors holds water like a sponge, right next to the metal of these mechanisms which quickly become prone to rust. The problem is compounded by the fact that there used to be several variants of these mechanisms available, but now all but one design have been discontinued, meaning that if your mechanism does go wrong, the replacement is likely to be different. An example being a job I have recently done where everything looked identical, but the door needed much chisel work to accept the replacement.

Scandanavian locks 2

The next problem is cost. These units are extremely expensive.  A complete set up can cost between £250 and £400 depending on who you use to fit the device with labour and VAT to be added to that figure.

Finally, these locks are not particularly secure. While many insurance companies will accept them as adequate, they do not get the British Standard 3621 rating I would recommend to feel properly protected.

If you think you might have Scandinavian locks and they have not been serviced recently, it might well be worth contacting your local locksmith to have a look at them, especially if they are hard to lock, or the handles have gone floppy. A little maintenance now, might save a lot of cost later, or at least alert you to the likely cost of replacement, rather than have it all come as a shock when you can least afford it.

Should you have any questions regarding the above information, please feel free to get in touch via any of the methods on my contacts page.

Thanks for reading.


Keyless Entry and British Standard locks

Keyless entry

Keyless entry

As I write this blog, the home security world is coming alight with high tech gadgets for home protection. You can now get alarms and CCTV that email you and send pictures if they are triggered, all easily set up to run wirelessly throughout your home. But I want to concentrate this piece on keyless entry systems because while they can be convenient, you might be invalidating your insurance if you have them installed, or use them incorrectly. Paying out money to put you at risk is never a good idea.

The standard insurance blurb reads something like this: All final exit doors should have a five lever mortice lock fitted, or a lock conforming to British Standard 3621, or a multi-point locking mechanism in the case of double-glazed doors.

I have done some digging; the only British Standard rated 5 lever mortice lock* I could find that offered keyless entry, was one with a mechanical digital number pad. But the digital part of it only works on the handle. So while there is someone home, other house members can come and go freely with the code, but leaving the house secure, still requires the key! This pretty much negates the need for the keyless entry system in the first place.

Most nightlatch** type locks do not comply with BS 3621, so if you do fit a keyless one, you are still going to need a secondary lock, that does comply, fitted to your door.  And guess what? – that second lock will need a key!  In theory, you could fit a rated nightlatch on the inside with the number pad fitted to the outside, but the motors of the keyless system might not be able to cope with the stronger springs of the insurance rated product. Worse still, because you are not employing the full benefits of the BS 3621 device, your insurance company might well declare the lock not fit for purpose.

Doors with multi-point locking mechanisms are slightly different; they do not have the BS3621 requirement (although this could change), and even if the law does change, only the cylinder needs to be swapped for a new one. But if you want a keyless system, you need to prepare for possibly a rather large cost. I know of very few manufacturers who provide keyless systems for these doors and they usually require you to have the full mechanism to be the same brand as the keyless entry system. Fitting a new mechanism isn’t always possible though, and what started out as a project to make life easier when you are trying to get in with bags of shopping etc, could be costing you a complete new door.

I think in the future, keyless entry will be commonplace, but for now, most systems require you to still use a key if you wish to satisfy your insurers. If you really want to have a keyless system today, you might just find an insurer who will accept it as workable security, but you can expect to pay higher premiums as a result. And there are definitely uses for keyless systems, rooms within a hotel, perhaps, or as an aide to someone who is physically handicapped, but wants as much independence as possible. But for the common householder, is the extra cost really worth it to save on carrying a key?

Please contact me with any questions or queries, via out website contact page or call: 07846 643176.

Thanks for reading,
Alan