Key Safes

Don’t hide a spare key:

Key safes are not just for holiday homes and people who need multiple carers. There are many advantages to having key safe for every home. Many people ask me to do work when they are not home and often, I am told that there will be a spare key hidden under some obviously different stone or other hiding place. This is just asking for trouble because an experienced burglar knows to look out for these things. You have to hide the key somewhere pretty obvious or else you forget where it is and can’t find it when you need it. And so, all the burglar needs to do is think to himself where he would hide a key and that’s an easy entry into your home. Your key might go undisturbed for years, but if your sentimental belongings are stolen, you will wish you had done all you could to make that as hard as possible.

Keysafe

The other advantage of a key safe is convenience. As I write this, I am stuck with my vehicle in a garage having repairs. Typically, my phone has not stopped ringing as people need me to let them in because they have lost their keys. Customers I could have got to in minutes are now waiting hours for locksmiths who are out of the area. If they had a spare key in a key safe, they would not even have had reason to call me. Teens are also great at losing keys, so having a key for them in a key safe can save you having to change your locks, although regular changing of the code would be advised in this instance. I have also had customers with dementia constantly losing keys, having a back-up in a key safe can save them having to wait in the cold for a locksmith.

Key safes come in many shapes and sizes. Really good ones might be more expensive, but cheap ones are of little use if they are easy to break into. Burglars, like locksmiths know if it is going to be worth their time attempting to get in. Many people believe that if an intruder wants to get in, he will. If he has to destroy your key safe to get a key, that will work out a lot cheaper to replace than if he does serious damage to your door and frame.

If you would like any more information regarding key safes or any other topics discussed in my blogs, please you the contacts page to find out how to get in touch.

Thanks for reading.


Lock problems? Don’t delay

Sort out lock problems immediately – don’t let it get worse


This week I went to a job where a customer called me back, as three locks I had fitted on the same door had all gone wrong. His tenant had also removed one of the locks and it had broken.

When I arrived, I discovered that a weather strip installed by the customer, after the locks had been fitted, was a bit mangled and was stopping the door from closing properly. Once the weather strip was removed, two of the locks reported as not working were absolutely fine. I then inspected the broken lock and found that a spacer had simply fallen out when the tenant had taken the lock apart. This was easily rectified and the door is now safe and secure.

When I explained to the customer about the weather strip, he told me he had noticed it a couple of months previously but not done anything about it. Doors are made to fit snugly into their frames. Any obstruction risks putting unnecessary pressure on the lock bolts while locking/unlocking and while they are in the locked position, which at best, means a call out cost from your local locksmith, or at worst, new locks. I have known the slimmest of insect curtains to be enough to cause major problems.
Also, locks can be complicated. As they have all sorts of levers and springs inside, taking one apart should only be attempted by a professional. Locksmiths know to carefully separate locks and place the parts in a special way so as to ensure we can put them back together properly again. Starting from scratch with no instructions will take us so long, it is cheaper to buy a new lock. Not because we want to, but because there are so many products out there, it is just impossible to know them all inside out, even for those where the basics are the same.

If you have any questions regarding the above topic, please contact me via any of the methods on my contacts page.
Thanks for reading.

Is your lock past its best?

How long have you had your current locks?


A C LocksmithsI often go to properties where people have been locked out because the key just doesn’t work any more. In many of these cases, picking the lock is not a real option as the inner workings are so rusted or clogged up, if the key isn’t going to work, then lock picks are going to be pretty useless. So the result is the lock has to be drilled and replaced. Customers often say things like: ‘Well, it’s lasted several years. I suppose it was due to be replaced anyway.’ The trouble is the lock always seems to fail when it means you will be stuck waiting in the rain, or with a dog inside, desperate to be let out, or when you need to do a quick change for an interview etc. Only this week I attended a lock out that took me three hours to get to because I was already on another job. On this occasion, the customer could wait with a neighbour, but there have been times when the customer couldn’t wait and had to smash a window themselves to get in, creating a dangerous situation of possible lacerations and even more expense as they now needed a glazer to replace the window as well as me to open and replace the lock.

When you think about it, locks are one of the things we use most on a day to day basis. If a computer lasts more than five years, it gets so clogged and slow, we at least think very seriously about changing it. Phone contracts don’t go longer than 24 months because many want the next design even if we only use a fraction of the features. Those that can, change their car almost every three years, or as soon as the finance bill is paid.

So, would it surprise you to know that the locksmithing industry recommends that you change your locks every five years? In five years, your locks are exposed to rain that rusts, insects that nest, huge amounts of metal on metal wear and tear, and if you live near the coast; corroding sand and grit. Wooden doors swell and contract, squeezing locks if they have been fitted too tight. Moving parts on locking mechanisms easily jamb up with all sorts of daily grime (no one tells you to oil them). Double glazed doors drop and cause extra wear and tear when you lift the handle to lock them. Inferior locks have softer metals inside that wear quicker. Besides that, we often give our keys to friends when we go on holiday so they can feed the cat, or to workmen so they can build the extension while we work, or to carers for our elderly and infirm relatives. Then we forget about those keys.

I once had a customer who estimated that around forty keys were in the possession of various carers, etc, when her father died. If any one of those people had been of a mind to burgle the property, no one would have ever found out who it was.
Can you say you know the exact whereabouts of every key to your property?
Locksmiths

Getting your locks changed every five years or so will increase your home security. It will also reduce the risk of you being locked out on that occasion when you really need to be inside. It costs less than a new computer system, or car, or mobile phone.


If you have any questions regarding the information above, please get in touch using any of the methods on my contacts page. Thanks for reading.

Different Locks explained Part 3

This section of Locks Explained looks at the Euro Cylinder:

The Euro cylinder is most commonly used in UPVC double glazed doors with multi-point locking mechanisms. However, some mortice locks have them as well, but the principle is the same. Turning the key in the barrel turns a cam which then operates the locking mechanism in the main body of the mechanism itself. I will do a piece about locking mechanisms in the future, but for now, I am going to concentrate on the cylinder itself.

The first thing I need to draw attention to is the thumb turn – shown here:
Euro cylinder lock

Instead of being operated by a key on the inside, it has this handy part which you can turn to unlock and lock the door.

Very few people have this on their locks, but if you do and your lock does not display a British Standard Kite Mark, be warned, because they are extremely easy to bypass. Without the Kite mark, if this lock is on your outer door it might just as well be left unlocked. I do see them a lot in buildings with secure entrances, but if you are in any doubt, talk to your local locksmith and/or building manager.

Now let’s take a look at a Euro cylinder without the thumb turn, which is the type most of you will have in your double glazed doors:
locks explained
Almost every door that requires you to lift the handles before locking, has one of these going through it.

Locks explained
When the cylinder is in place, a screw passes through the mechanism and holds it tight by screwing through this hole.

You may have heard the term ‘cylinder snapping.’ When a burglar uses this method, this is the part that breaks. You can see there is not much metal here holding the whole thing together.

The next part is the cam:
lock cam

When the key is rotated, it too rotates which you can see here. This picture shows the cam position when the key is out. Lock cam position

and this one with the key in and part turned;
Euro cylinder camWithout going into too much detail, snapping the cylinder allows the burglar to operate the parts of the mechanism which the cam would move, and they can be inside your home in less than a minute without the need for any power tools.

The good news is that there are a few things you can do to stop this. You can have an anti-snapping device fitted inside the handles. You can have new handles that are resistant to attack. But they do not stop traditional lock picking and drilling is still an option for the determined burglar. Also, the insurance company will still pay up when you are burgled because for now at least, most accept these locks as suitable. In fact, if your locks have to be replaced, and these were the ones you had before, they will only pay for like for like replacements leaving you just as vulnerable. Many burglary victims will tell you that once it has happened to you, it will likely happen again.

So what if you don’t want to make that call to the insurance company after the burglary? What can you do to drastically reduce the chances of your home being burgled? Well, firstly, you can go to your local DIY chain and buy a BS3621 kite marked cylinder. These are anti-snap and in many cases will deter the opportunist. However, they can be picked (with patience) and can be bypassed in other ways. It’s a lot harder, but you still might need specialist handles to be really secure.

Or you can opt for the ultimate Euro Cylinder. At the time of writing, and to the best of my knowledge, this is the best cylinder you can have without the need for additional parts;
BS3621 kite marked cylinder
 You can see from this picture some studs that run through the bottom. These

hold a reinforced bar aimed at the prevention of cylinder snapping.

                               

                    
Kite marked Euro cylinder

Coupled with this part, which is weakened intentionally so that the front snaps off, rather than the whole thing breaking in the middle. The burglar is not going to easily get to the internal parts of your door.

Locks explained

From the front, the lock looks like this;

It is highly recognisable from a distance, meaning the seasoned burglar might not even venture past your front gate because he knows this will be no easy break in. Someone who takes the time to put one of these locks on is probably going to have increased window security as well, so why bother looking when next door’s house looks just as big, has just as nice a car on the drive, but has visibly easier locks to get past? If however he does get close enough to take a good look at the lock, not only will he see that kite mark, but he will also see those three stars. Those stars have a big message. They state that this lock is so good, it doesn’t need the extras. You can make your security three stars with a British Standard lock and some other bits, but this lock does it all in one. I’ve had to bypass one so far. I have specialist equipment and I can tell you it took me a lot more time than a burglar would probably be willing to take and I had to replace a fair few tools afterwards.

So, you can’t snap it, and it is extremely resistant to power tools. What about picking? I’d love to see a TV show where the hero gets out his trusty lock picking set and faces this!

This is the key;
Key for anti-snap lock
To pick this lock, not only do you have to get these dimples in the right place, you have to get them the right size, because the pins inside the lock are doubled with a pin within a pin. Not only that, but the flat circle you can see is a magnet which can appear anywhere along that key and must tally with the correct magnet position in the lock itself.

For extra security, very few people can cut you new keys for these locks. Only the holder of the key card that comes with the lock can get copies made.

Here is the card;
anti-snap keys

 

So, you can rest assured no one is going to make copies. Even those few who do cut these keys cannot copy from another key. It must be done from the code on the card. That makes these locks brilliant for landlords of long term tenants and short term holiday lets.

I like these locks so much, they secure my own home.

If you have any questions regarding the above information, please feel free to get in touch via the contacts page.

Thanks for reading


Different Locks Explained

There are many different types of lock, some are insurance standard – some are not. In my blog I want to look at the pros and cons of the different locks. Part one is the Nightlatch lock.

1. The Nightlatch:

The Nightlatch lock is often referred to as a ‘Yale’ type lock. Here, I am going to look at some examples and explain the pros and cons of these locks.
Night Latch Standard Width Door

This is the most basic nightlatch. The key or the knob rotate to withdraw the curved latch. The small snib pushed up or down (depending on brand and side of door lock is mounted on) holds the latch either in or out. When the snib is activated the knob and key will not operate.

The part that the key goes into is called a ‘Rim Cylinder’ and can be bought as a separate part. This means if you lose your key, the locking part can be purchased quite cheaply without having to buy the whole lot. They are also easy for the amateur to fit as well, especially if there is already a hole for the rim cylinder to fit into as this passes from the front to the back of the door and into the back of the nightlatch itself.

The downsides to this lock are that as it is cheap, it doesn’t always last very long. If the snib is not activated, a burglar can bypass this lock in seconds. It is possible to accidentally knock the snib as you leave the house and because the latch will retract just a little bit, if you slam your door, you can now be locked out with the key being useless to you. Getting in from this position involves complete destruction of the lock and possible damage to your door. This lock carries no British Standard rating and therefore on its own will invalidate your insurance. Even if the burglar enters through a different opening, having this lock as your only lock on a final exit door will stop the insurance company paying out.

While I see this as a main lock on far too many occasions, I would only use it on internal doors like B&B rooms or if you rent a holiday home and you need to keep some rooms unused, etc.

It can be used on main doors, but there should always be another lock as well, preferably one that is British Standard 3621 with a kite mark.

This is the next level of nightlatch:

This one is a bit more robust than the one before. It’s fitting is slightly more complicated and more tools are required to fit it into place. It operates the same as well. But you can get these in a deadlocking version. That means, if you turn the key an extra turn, the latch is held in place just as the snib would do on the inside. On this example, the snib is black. While this deadlocking action gives slightly more security than the cheaper nightlatch, it does throw up its own problems, because now, if you accidentally rotate the key to the deadlocked position, step inside and slam the door, you will be locked in. The inside lever will not turn enough to free you. You will have to exit from another door or window, and unlock it again from the outside. This, of course is dangerous if you only have one door and fire breaks out.

Again, this lock is not rated to BS3621 and therefore not adequate security on its own.

Finally, the BS3621 Nightlatch:

This one really does the trick. The Rim cylinder is now protected against drilling. The latch comes out further and protects itself against a burglary method called “slipping.” Because the snib is a push button, you cannot accidentally lock yourself in or out as you could with the previous two locks. And because it carries the kitemark, it will satisfy most insurers as a stand alone lock without the need for others. While this is still possible to fit yourself, it can be fiddly and if not done properly, the automatic deadlocking feature will not work. In the image you will notice that there is a key hole on the lever. If you lock the lever in place, a burglar who has entered through another opening wil not be able to open this door and escape with all the stuff he is carrying. However, in the event of a fire, you must be sure where your keys are. There are versions that do not have this locking handle that still conform to BS3621.

Part 2 – coming soon, will be Euro Cylinders & Part 3 Mortice locks.

Should you have any questions regarding the locks above, please get in touch through my contacts page.

Thanks for reading.


Choosing the right locks

This time of year, as the dreary rain seems to go on for ever, is when locks really start to fail. Moisture builds up either direct from the rain, or through condensation caused by warm temperatures inside and cold temperatures outside.

But replacing them is not always as straight forward as you may think.

A C Locksmiths Norfolk

When buying anything from food to the latest phone, you have a wealth of information and often, experience to help you choose the product that is best for the job. With food, you might know that your children only like one brand of sausages, for example, and with the new mobile phone, you might be better with an android over a windows or iphone.

We even change our cars more often than we change our locks, it would seem, and research thoroughly before making that purchase.
But what if we need a new a lock?

The next time you are in a DIY store, have a quick peek in the locks section. The small shops will have brands you have never heard of (often because they are cheap) and the larger chain stores will have more well-known brands, but even then, will be limited to one or two brands, because that brand will give them a better discount for exclusivity. And with no real comparison web-sites, buying your own locks is an almost blind affair.

Even when replacing same brand products, you might find that the new version is a different size to the old version, a bit like mobile phones, that then need you to purchase new size cases or other add-ons.

Locksmiths tend to carry their favourite brands for use in emergencies, but when doing upgrade work, they can advise you on the best product to fit your personal taste and budget. Sometimes replacing a particular type of lock can be really expensive. I come across many older properties in Norfolk that have ‘Horizontal’ locks, where the key-hole and knob are in a horizontal straight line rather than above one another. Most of these are three lever types and not conforming to insurance standards. The five lever replacements are pretty costly and, as the key-hole and knob positions are completely different, wood filler is also a requirement, which then needs painting, making the whole job a lot more than just purchasing the lock and sliding it into position. My usual advice to customers with these old three lever locks, is to leave them in place and have an extra British Standard 3621 lock fitted as am additional piece at a fraction of the cost. This obvious seeming solution never seems to cross the minds of those customers who have needed the upgrade. But only because locks are not something we think much about.

It’s worth making use of your local locksmith, if only to confirm your own ideas. Quite often, though, you may learn something new about home security that could be of great benefit.

My security checks cost nothing more than a friendly chat and perhaps a cup of tea. I will praise your security when it is good and advise you if or where it can be improved upon. I will tell you why certain brands might not be worth having and why the ones I recommend  are best. I will even tell you what ones are the best of the rest if the best ones are too expensive.

To arrange a visit or ask about any of the issues raised in this or any of my other blogs, please contact me through any of the ways noted on my contacts page.

If there is any other locksmithing subject you would like me to write about, please do the same.


Holiday Home Security and Lock Maintenance

Lock maintenance

The summer season is well and truly over as the sky turns grey and the cold, wet weather moves in. If you have a holiday home that you let out during the summer months, now is the perfect time to review the condition of your locks and security.

Holiday home security
In my job I see holiday homes catering for all budgets, from basic amenities, to home from home comfort with installed luxuries like internet connection and satellite TV. But no matter what the level you are offering, it is always embarrassing when your customer’s holiday is set back by problems with the locks, and they find themselves locked out (or in some cases, locked in) because the locks have not been maintained properly.

Most property service companies are reactionary, so even though the problem will be resolved, it can still lead to you having to refund a customer and can even mean you have to cancel bookings, which has the knock on effect of possibly losing you recommendation business in the future. While maintenance is not an absolute guarantee that nothing will go wrong, you can at least rest in the knowledge you have done all you can to give your customers a hassle free holiday, and you not wasting time chasing property managers to get the job done.

Holiday homes with multi-point locking systems on their doors are probably the most likely to create problems, particularly if they are near the sea. Moisture creates rust, especially when these mechanisms are set into wooden doors and customers slam doors or leave them open to blow in the wind. These doors should have a service at least once a year, but preferably at the start and end of high season.

Yale locks seem to cause no end of problems with people managing to deadlock the door while it is open and then slam the door, effectively locking them in unless someone unlocks the door from the outside. Standard Yale type locks should be replaced with BSI3621 models to avoid this and other problems.

Mortice locks can throw up a problem where a part inside slips and it becomes impossible to insert the key. These locks should be checked by removing from the door and checking the tightness of the screws as wooden door expansion and contraction can loosen these screws.

These are just some of the problems to be avoided. There are many more. But the good news is that you can guard against all this for free. The cost of routine maintenance carried out by a professional locksmith is a business expense and therefore can be claimed as part of your expenses when submitting tax returns, effectively making the work free.

AC Locksmiths is ready to take on regular contract work to maintain the locks of your holiday home. I can liaise with your letting company to coincide maintenance with changeover periods and help prevent the problem that can mean your customers demand their money back. Should you require any more information on the above subjects, please contact via any of the methods listed on the contacts page.

Thanks for reading.


Keys & security

Do you have your front door key on the same keyring as your car key?

Does your car have an inbuilt sat-nav or do you hide your sat-nav in the glove compartment?

If so, you could be seriously compromising your home security.

Keys & security

Sat Nav theft

Most of us set a home destination into our sat-navs. Some keep a record of your journeys. This means if someone steals or finds your keys, they could have all the information they need to find out where you live along with the keys to enter your home easily and take what they want. Even if you use your mobile phone as a sat-nav, all that needs to happen is for your bag to go missing with your keys and phone in it, and they have all the info they need once they have hacked your password.

So how do we protect ourselves?
For a start, never save your home address in your sat-nav. Use an address a couple of roads away. You should be able to find your way for the last bit of your journey. Try to keep door keys and car keys separate. This may be a hassle, but could save you from burglary. Keep your phone and anything else that holds personal information away from your keys. Not only does keeping your phone out of your bag/case make you safer, it has the added bonus of making you easier to contact as you are more likely to hear it ring. Yes, your phone might be more exposed, but better your phone than the irreplaceable things like Grandad’s war medals, or a young one’s christening bracelet (two items stolen from a recent burglary victim I spoke to).
If you would like any more information about the above issues then please feel free to contact me via my the ways listed on my contacts page.

Thanks for reading.

Your Home Insurance is not valid!

Well, maybe yours is – but I am upgrading many homes in Norfolk, that either don’t meet insurance standards, or are woefully susceptible to attack.

It’s quite simple, if your locks do not carry the British Standard Kite Mark, then they are, in most cases, pretty easy to get in to. And, just as importantly, if your door locks do not meet insurance standards your insurers will NOT pay out any money, regardless of what has happened.
Kite marked lock AC Locksmiths

Of course, there are a few exceptions: Some types of lock either do not have British classification, or, as in with padlocks, the rating is done on a European rating instead.

I have noticed some trends in the properties that are poorly protected, but cannot post them because I would hate to hand a would-be burglar the obvious places to look. However, if you are reading this and you know someone who has not got access to a computer, please do them a favour and help them check their locks for the British Standard Kite Mark. If you know someone with old locks, see if they have checked them recently.

Many people still think a 5 lever lock refers to the type seen on UPVC doors. It doesn’t. It refers to mortice (some times called ‘Chubb’) locks, and there are far too many front doors that only have 2 lever or 3 lever locks, which professional burglars can bypass in seconds.

Norfolk is a low crime area and the number of burglaries are coming down across the UK, in part, thanks to better locks and security in general. But they are still happening. Not to scaremonger, but to simply state facts – If your neighbour has good quality locks, the domestic intruder could visit your house instead.

The emotional fall out of a burglary can last for years. Heirlooms and items of personal sentimental value can never be replaced. Instead of thinking it will never happen to you, be sure you have done all you possibly can to make sure it won’t happen to you. Protect your home with British Standard products. Don’t be complacent with thoughts like: ‘Anyone can get in if they really want to’ If that wasn’t true, I would be out of a job. But the idea is to make it as hard as possible for them. If it is going to take time to get in, they probably won’t bother. And getting in is only half the problem; they always want to leave through a door if they are laden with your possessions, so the correct door locks are essential.

If you have any questions regarding the above, or would like to book a free security check, with no obligations, please use any of the methods on my contacts page to get in touch.

Thanks for reading.

Specialist burglars

Is your property a potential target for specialist burglars?

Make your property more secure

I was saddened this week to be called out to a remote farmhouse in Norfolk that had been attacked by a particular sort of criminal. The property, over 400 yards from it’s nearest neighbour, is a second home for a couple who only use it for a couple of nights each week. The thieves could tell the property was empty and broke in, stealing antique furniture. To make matters worse, they repeated the process a few days later, going back for bigger items they had obviously checked out on the first break in.

A number of factors made this break in possible: Firstly, it was a remote property, with out buildings that shielded any lights the burglars used from the neighbours, who would have had no reason to suspect anything was going on, even if they did see any lights from a distance of four football pitches away. Secondly, the locks were inadequate; Three of the four doors were not up to BS3621 standard, and there were no window locks. The burglars gained access through a window. Although hidden, one of the door keys was in an obvious hiding place and thus it was easy for the intruders to exit the house with their ill-gotten gains and use the same key to let themselves back in on their second visit. Thirdly there was no alarm/CCTV in place or any visible deterrent.

If your property is in any way cut off from the main view of other properties, it is a potential target. If your property is unattended for periods of time, even just a few days a week,  it is an increased potential target. Holiday homes and lets are a particularly vulnerable.

So what can you do?  . . . . .  You can improve your security with simple measures; –

  • Start with the correct locks. All final exit doors should have a kite mark. UPVC multipoint doors are no good if they just have a standard locking barrel – these take less than a minute to bypass.
  • Have window locks installed. Better still if they are obvious from the outside. Burglars don’t want to smash windows – the chance of a cut leaves DNA evidence.
  • Bright sensor controlled lights are fantastic. Especially when visible to the neighbours.
  • Indoor timer controlled lights are great as well.
  • Get to know your close neighbours, if possible, and get them used to the times you are away. People notice car engines in remote areas and are more likely to look when bright lights come on.
  • Alarms and CCTV can now be made to suit most budgets. With internet linkage, they can now also message you direct with alarm and send you pictures in real time with CCTV. The burglars know this and it’s no longer the case where they can remove the recorder to erase their images. They know the pictures have been sent to you and you are contacting the police. They will steer clear of properties that are protected.
  • If you have a holiday let, you could change the locks at the end of the high season. This cost comes within your allowable expenses so there is no reason not to. Any of your guests can get a copy of your keys (unless your locks are very high spec) and then use the copies whenever they like. You might only have a TV and music centre in the property, but what if they break in when your current guests are out for the day? Despite any notice that disregards your responsibility for the safety of their belongings, how would you feel?  At least if your locks are changed yearly, your suspect list goes down.

Rural Norfolk may not have high levels of social problems that give rise to the opportunist burglars, but we do have properties that are better targets for the specialists. A security check costs nothing and could save you your prized possessions. And despite the material loss, most burglary victims say they never get over the violation of a stranger entering their home and going through their personal belongings.

Don’t be a victim. Check your locks today and if you have any doubts, call us for confidential advice.

Thanks for reading.

AC Locksmit