The Importance of Changing Locks When You Move House
Why Replacing Your Locks Should Be a Top Priority After Relocating
Moving House? Don’t Forget to Change Your Locks
Moving into a new home is an exciting time, marked by new beginnings and fresh opportunities. Amidst the flurry of unpacking boxes, decorating rooms, and meeting new neighbours, one crucial task often slips down the to-do list: changing the locks on your new property. While it might seem like a minor detail, replacing the locks is a vital step in ensuring your family’s safety and peace of mind.
Security Starts at the Door
When you receive the keys to your new house, you can’t be certain how many copies exist or who might still have access. Previous owners, tenants, estate agents, cleaners, or even tradespeople could have keys that open your doors. By changing the locks, you take control of your home’s security from the very start, ensuring that only those you trust have access. I have lost count of the times that workers doing long jobs like extensions or renovations, lose keys. If you hand your key over to a tradesperson for an extended period, you simply don’t know if they or one of their employees makes a copy. Always give them a key to a minor use door if possible and change the lock once they have finished the work.
Peace of Mind for Your New Chapter
There’s nothing quite like the reassurance of knowing you’re the only keyholder. Changing the locks eliminates any risk of unwanted visitors and allows you to settle into your new home with confidence. The last thing you want during your first night in a new place is uncertainty over who might be able to let themselves in unannounced. I have actually known this to happen. After six months in their new house, a couple came home to find a neighbour looking around. The neighbour explained she had a key from the previous owner and was concerned because she had been watching the new owners and they had not returned at their normal time.
Insurance and Legal Considerations
Many home insurance policies require evidence of forced entry to cover burglary claims. If a break-in occurs and the thief uses an old key, you may find yourself ineligible for compensation. By replacing the locks, you not only protect your belongings but also ensure your insurance remains valid and effective. There are also an incredible number of older properties that simply do not have insurance rated locks. It is always best to seek professional advice. Many people confuse the locking mechanism on a upvc door for a 5 lever lock as stated in insurance policies.
When Should You Change Locks?
Ideally, locks should be changed as soon as you move in – before you start bringing in valuables or spending the night. If you’re renting, check with your landlord about replacing the locks, and ensure you comply with the tenancy agreement. For homeowners, it’s a straightforward process that can often be done in a single afternoon. As a tenant, it is worth offering to pay for new locks if the landlord won’t do it. Legally, they don’t have to, but morally your landlord should change the locks for you. This is an allowable expense, so no-one loses out. If you are a home buyer and intend to have work done quite quickly, either leave the lock changing until after the work is done or ask your local locksmith if they have some 2nd hand locks that can go in temporarily before the main change further down the line.
Professional Help or DIY?
While some may feel comfortable changing locks themselves, hiring a professional locksmith guarantees the job is done correctly and to a high standard. A reputable locksmith can also advise on upgrading to more secure or modern locking systems, offering an added layer of protection against break-ins. You might want to discuss smart locks or just get some advice.
Don’t Overlook Windows and Outbuildings
It’s easy to focus on doors, but remember to check and, if necessary, change locks on windows, garages, sheds, and side gates. These entry points are just as important for your overall security. A comprehensive approach ensures no weak links in your home’s defenses. When you move in, check all windows have a lock and key and that they operate correctly. Getting everything done in one go will save the cost of repeat visits in the future.
Wndow shuts & mechanism cleaned & serviced
Final Thoughts
In the whirlwind of moving house, changing the locks might seem like a small detail, but it’s one of the simplest and most effective ways to protect your loved ones and your possessions. By making this a priority, you’ll be able to enjoy your new home safe in the knowledge that you’re in control of who comes and goes.
After all, home is where you should always feel secure. Don’t leave it to chance—change your locks and start your new adventure the right way.
This week I have been to three properties to replace mechanisms that have cost the customers a lot of money. In all three cases, the cost could have been avoided with very easy door maintenance. Doors with multipoint locking mechanisms have various bolts, hooks and/or rollers. When they have bolts at the top and bottom going up and down, the one going down is the problem. A bolt going down means a hole in the floor for that bolt to go in to and thanks to Newton and his pesky discovery of gravity, a hole going down gets full of lots of things you don’t want, from small stones to compacted dirt over a long period of time. Taking seconds to hoover any floor holes around doors every time you vacuum your floors can potentially save you a rather large locksmith bill. If you have allowed these holes to fill, digging out any compacted grit with a screwdriver first will be a good start.
Another culprit that can cost money comes in the form of six legs. If you have wood doors with multi-point locks and no top and bottom bolts, insects have a habit of nesting behind the mechanism. Here is an image of one I removed this week.
That nest material sets rock hard and breaks the mechanism. You can usually tell if you have nesting insects by leaving the door wide open (usually outward opening doors) and watching to see if the parent swoops in or out. If they do, get someone like me to clear out the nest before it becomes a problem. If not, then regularly treat the area with (preferably Eco-friendly) repellents.
The last big problem of the summer is the heat. Plastic doors in particular (but wood doors as well), contract and warp in the heat. If your door is difficult in the morning sun, It may be OK again in the cooler evening when the sun is not shining directly on it. The parts to really watch here are hooks. If a plastic door warps, or a wooden door contracts too much, the hooks might separate too much to engage properly into the holes they go into. Trying to force them is likely to break your mechanism, When this happens you will need either a locksmith or door fitter to come along and adjust your hinges.
If you are having any issues with multi-point door mechanisms, please do not hesitate to contact me.
Locks; spend to save. A little spent now – in time & money- can save you a lot more of both in the future.
Do you have multi point locks? These are usually on UPVC doors or composite doors where you must lift the handle before locking. Increasingly, they are found on wooden doors as well.
Many of my call outs are to jobs where these have failed and the customer says to me something like; ‘I knew it was getting difficult, but then it just wouldn’t open.’ What happens then is I get the door open and must replace parts of the mechanism or the whole thing, depending on brand. The minimum part cost is £80, but it can go over £200. The sad thing is that in most cases, this cost is avoidable. It might be a case of re-aligning the door, servicing with a good oil or graphite, or clearing wasp cells (wooden doors).
As a rule of thumb your handles should be as easy to lift when the door is shut as they are when the door is closed. You can do the servicing yourself; All you need to do is firstly give the door a good clean all around the edges. Make sure all the holes in the frame are clear of debris, especially if you have a bolt that goes straight down. The holes for the bolt often get stones in which putt excess pressure on the mechanism.
Once everything is nice and clean, look at the front edge and lift the handle up and down a few times to see all the parts that move. You need to lubricate these moving parts twice a year. Best way to remember is do it when you change the clocks. Now push the handle down and hold it. The latch will have retracted and because it is wedge shaped, you will see a gap big enough for your lubricant straw. Push the straw in, squeeze for a few seconds and then work the handles up and down a few times to get the lubricant to all parts inside.
This is especially important if your home is near the sea as sea salt is very harsh. If you own a static caravan and the site management do not service doors for you, you will either need to make time to visit or invest in the services of someone who knows what they are doing.
If your mechanism is still difficult to operate when the door is closed, even after oiling, then you will need to think about door alignment. This is common in conservatories, and anywhere prone to ground movement. Some doors are easy to adjust, some are not, and old doors might need a hinge or two replacing. Look at your hinges. If all looks straight, then small adjustments might be needed. If you can see obvious buckling, then get the hinge sorted by a professional before it breaks the more expensive mechanism.
Even if you are a handy person yourself, finding exactly where the door needs adjusting can be daunting. I came across one I had not seen before in Docking the other day. It took a long time of trial and error to identify the part that was causing the problem. In this case the door itself had warped and while adjustments could be made, the customer had to accept that a part had to be removed completely to avoid having to buy a whole new door.
If after all this, your mechanism is still stiff, then there is something wrong with it. Floppy handles are another good indicator. You now have a choice. Get a professional locksmith in to change the mechanism while the door can be opened and he can get to everything easily or wait for it to go clunk when you have an important appointment and find he has to snap the cylinder, drill the handles or damage the door frame, all of which cost more to replace and fix.
These things happen always at the worst times. I remember at the height of the ambulance delays; an older customer in Holt was locked out because of lock failure. It was icy cold and slippery, as always, I asked if there was external power and so he started towards his garage which he had a key to and slipped over onto his back that had only recently been operated on.
The poor gentleman then had a three hour wait on cold ice while we waited for an ambulance. I couldn’t lift him myself for fear of doing more damage. The lock went at precisely the worst time possible and could have been avoided had the customers addressed the issue sooner. So next time you visit a vulnerable person, please do check their doors for them. Many think the issue is just that they are old.
One of my favourite things is seeing the look on someone’s face when they can suddenly easily use a door they have been struggling with for ages. But don’t call someone like me straight away. Just today, I returned to a lady in Walsingham who was having difficulty with her door that I had adjusted only recently. She showed me what she was doing, and I worked out she was just getting a little muddled with the operation. A quick lesson and write down of instructions and she was good to go again (no charge).
I know budgets are tight for many, but checking your doors now, might just save you a packet in the future – and checking on a vulnerable friend might save them more than just money.
Should you have any questions regarding the above or any other lock issues, please do not hesitate to contact me for a free consultation.
1. Instead of leaving a key in your back door, take a back door key with you when you leave the house. Almost every time I attend an emergency where my customers have lost their keys, they show me the back door with the key in the other side. Carrying a key for the back door in a separate pocket to your front door key gives you a greater chance of being able to get in without waiting for a locksmith. It is also better for security because all the time a key is in your back door, a burglar can break in through a window and easily carry stuff out of your house through that back door!
Leaving keys in doors is good fire safety practice while people are in the property, but they should be removed from locks if the property is empty.
2. Oil your locks regularly – at least twice a year. The best way to remember is to do it every time you change your clocks, w
This is especially important if you live near the sea. Don’t just spray where the key goes in. Most locks have a latch that retracts when you pull the handle down, when the latch retracts, the wedge makes a gap for your oil or silicone spray. Spray for around 5 seconds to get plenty inside, then turn the key a few times to make sure the lubricant reaches all parts. If you have a locking mechanism with lift up handles, works the handles up and down a few times, but make sure you lubricate all moving parts (bolts, hooks, rollers, etc.)
3. Do not put your override keys to your safe inside the safe. Equally, do not leave the override keys anywhere in your property. A burglar can find those keys and get to your valuables. They will know the hiding places you think are sneaky.
Safe keys should be with a trusted friend or family member in an entirely separate property. Also, do not wait for the batteries to get low. Change them annually whether they need it or not. Always consult a security expert before buying a safe because they can advise you on the pitfalls many are trapped by. There is nothing worse than needing your passport from a safe you cannot access and finding out the safe expert cannot get to you for two days by which time, your plane has departed!
4. Please stop posting on social media all about your holiday whilst away. Your friends probably don’t care as much as you would like to think, but the burglar is very thankful you are advertising that your property is empty. Don’t ruin your holiday by coming back to find all your valuables have been taken. You can post your holiday highlights when you get back.
5. When you get extra keys cut, use the originals most. Badly cut keys ruin locks. Key cutters use generic key blanks made from cheaper metals. If you buy your locks from a locksmith, they can order branded keys made for the lock cut from superior metal. These will then be covered by guarantee. Once you use a poorly cut off brand key, and it damages the lock, you invalidate any guarantee given by your locksmith. So if you must get spares made, try to use the originals the most.
6. Be wary if you have a family member who suffers with dementia. This is a sensitive subject but I have experience of a good number of customers coming back to me because they have lost their keys. The excuses are often the same, with angry accusations at neighbours or carers who have ‘let themselves in and stolen my keys again.’ The last thing a locksmith wants is to take advantage of anyone with this awful condition, but we cannot change locks for free. We also cannot ask the customer for phone numbers of family members because it is not right to do so.
If your loved ones are getting forgetful and you notice new locks, firstly try and get a key for yourself. Then, see if you can find out which locksmith they used. I would be more than happy if you called me to say you are MR X’s son/daughter and that if Mr X should call me in a muddle, I should try and call you before setting off to change the lock again. Mr X will be far happier having you search for the key he has hidden and forgotten than me. I would expect any decent locksmith would feel the same.
7. Next to your mobile phone, your lock and keys are the things you use the most almost – every day for that majority of us. Treat them accordingly. When I take handles off of doors, I find a variety of spider carcasses, wasp larvae, rust and other muck. While unscrewing and re-screwing the fixings too many times is not good for the wood, occasional cleans behind the handles is not a bad idea. You might well discover broken springs and other nasties that need seeing to. Better to catch things early before they fail completely and you find yourself unable to get in.
Likewise, I have come across many a door where someone has simply painted over the lock while decorating. It doesn’t take many seconds to undo the screws and remove the lock while painting and even less to put a bit of masking tape over the area. Painting over the lock is not good. At best, the screws fill with paint and when you do need to take the lock out because it has failed, you cannot undo the clogged screws without extra effort. Locks might not be as exciting as a phone, but they are more important.
8. Do not leave keys on a flat surface or hanging up anywhere in the vicinity of a door with a letter plate, especially if you have windows through which the keys can be seen. If I can put a mirror through your letter plate and see your keys, I can retrieve them, which means a burglar can do the same. A letter cage on the back of your door is amazing security, especially if you have a thumb turn rather than key operation on the inside. Better still, seal your letter plate and invest in a separate post box to fit externally.
If you have any questions about the above content or any else security related, please feel free to contact me.
It’s that time of year again when the weather starts to do funny things to our doors. I am already being called out to do jobs that could be avoided with some basic maintenance for your locks.
Here on the Norfolk Coast, locks are not only at risk of rusting, but also damage from sea salt and wasps (more on those later).
So what can you do to avoid having to call me, or at least make the call a bit cheaper?
Firstly, keep your door (and window) locks clean. It’s very easy to forget about the front edge of a door when it is shut while you clean, but I see some shocking sights in my work. The more dirt and dust is allowed to build up, the more it finds its way into the working parts of your lock eventually causing damage.
The next step is oiling your locks. There is a lot of argument in the locksmithing world as to whether WD40 or graphite is better. For me, I say WD40 used twice a year (every time you change your locks is an easy way to remember and perfect for changes in weather) works just fine because it coats and flushes at the same time. Oiling does not mean just squirting a bit of oil where you put your key in the lock. If you have a wooden door with a mortice (“Chubb” type) lock, then the part inside stops the oil getting to where is needed and if you have a lock with a “Yale” type key, then oil in the key way is only getting a tiny percentage of what needs to be oiled. If you have any lock with a latch, either pull the handle down or rotate any lever knob to retract that latch. If you look where the latch retracts, you will see that the wedge shape of the latch will create a perfect gap for you to put in the straw provided with cans of WD40. Squirt for about 5 seconds (10 seconds if first time) and then work the handles, etc a few times to get the oil all over the insides.
On doors with multipoint locking systems (eg UPVC doors) you should also look at the front edge and lift the handles up and down a few times. Give another squirt of oil to anything you see moving. When you do this, you might even find the sticker that tells you to oil the door that you never knew was there and the installer never told you about! If you have a wooden door with a single deadlock, unscrew the faceplate at the front and take it off. This will now give you a larger gap around bolt. You might have to hold the WD40 straw in one corner, but squirt what you can, being aware you might get some splash back at you and oil does not clean up from clothes easily, so no maintenance in your wedding dress/designer suits. Don’t forget to put the face plate back on afterwards. In all cases, put some rags on the floor as oil will run down and drip off the bottom of the door and WD40 even stains paving stones.
Once you have done all the above, keep an eye on how difficult your door is to open. Hotter summers are warping even doors that never recognisably warped before. If your door is becoming difficult to operate in any way, there will be undue stress on various parts of your lock which will eventually lead to something breaking. The most common problem last year was French doors shrinking away from each other and the hooks of the multipont mechanisms not being able to get into their slots. Multipoint mechanism doors are usually adjustable, if your door is not as easy to operate when closed as it is open, best get the door adjusted before something breaks and you will have to add a locking product on to the cost of the adjustment.
Finally, those pesky wasps. If you have a wooden door with a multipoint locking system (lift the handles to lock) and it does not have top and bottom bolts, there will be a gap at the top behind the metal faceplate. This gap runs down behind the faceplate as far as the first moving part you can see. It is the perfect size for wasps to make cells in which to grow more baby wasps. Those cells harden a lot and can cause the mechanism to break. My advice is to at least put insect repellent all over the top of the door and then maybe stick a small cotton wool ball just in the top to bar access. I’ve dealt with a few of these cases now, and I really don’t like angry wasps trying to get me while I destroy their hard work!
If you have any questions regarding the above information, please don’t hesitate to get in touch by phone, text or email.
Besides your mobile phone, what is the most important thing you carry around with you every day? Very few people even think about their keys, but without them you cannot function. Be it getting into your home or office, or starting your keys are always needed. So when was the last time you bothered to look at your keys, clean them even, or check that they were not bent or damaged in any other way?
A lot of locks fail because the keys being used to operate them are worn, damaged or badly cut copies. I’ve seen people try their best to service their own locks, but then fail to keep the actual keys clean. We know toddlers love to put keys in their mouths and we snatch those keys away because we know they are dirty, but we never even give those grubby, bacteria ridden lumps of metal so much as a quick scrub to remove surface dirt.
The bodies at the top of the locksmithing industry in the UK suggest that we locksmiths should tell you to change your locks every 5 years, one of the main reasons for this is that people just do not maintain their locks, or they use too many copies that are cut poorly. So here are my top tips for keys:
1. Keep your keys clean. I know it is obvious, but I see loads of grubby keys, especially in the work place or where anyone needs a big bunch of keys. Dirt and grime collects in the grooves, which is then transferred into the lock where it builds up, wearing away the internal moving parts. Hot, soapy water and a stiff nail brush should get rid of the worst of it and be sure to dry the key straight away so as to avoid rust.
2. Only take the keys you need. Big bunches of keys just rub against each other and generally wear away. If you have mortice (Chubb) keys with thin prongs, those prongs are likely to get bent far easier when the keys are on a big bunch. Separate your keys into smaller bunches for use when you need them. This will also keep the keys cleaner.
3. Don’t get too many copies made. Any more than four keys is going to be more expensive than a basic keysafe. If you run a business, giving staff members the code to the keysafe that can be changed is a lot better than chasing them to return their key when they leave, and if they leave under nefarious circumstances, you might have to change your locks when they don’t return their key. A keysafe just requires changing the code to the keysafe. It also saves a load of bad copies wearing out the lock quicker.
4. Having said that, do not let your stash of keys run down to just the one, especially if that one is a copy. You should always be in possession of a branded original key for the lock. All locks come with at least two keys. If you only have one, not only are you going to be in trouble when you eventually lose it, but that means there is at least one other key in someone’s possession who can gain access to a door you want to secure, be it your home or workplace.
5. If you need to get copies made, always keep the originals as primary use. Just the other day, I attended a job in Blakeney where the lock wasn’t opening or locking on one side. I asked the customer to fetch me the original keys which worked just fine. Your original branded keys are the most important. Treat them with the utmost care. If you need to change your locks, think about how many keys you might need and get you locksmith to order them with your new lock.
6. If you must keys cut at a later date, shy away from chain outlets. They have a higher turnover of staff who are not always trained to high standards. Your local engraver/cobbler will be running their own business and will more likely have years of experience. But, they will not often have genuine branded blanks. Be prepared to demand genuine branded keys, even if that means coming back a few days later and paying more for the keys. The key cutter will take even more care to cut the key perfectly as they will not want you coming back with a bad cut key. It will cost them more to honour a guarantee of a good cut if the blank is branded.
7. As said above, any more than four keys should be negated by a basic keysafe, but it is worth investing in a high quality keysafe. Dial keysafes are easier to change the codes on, so perfect for holiday lets, etc, but push button keysafes are more secure and so better for the home where you might not need to change the code too often. Keysafes should be positioned near the door the key inside is going to open, but not on general view if avoidable. If you can position in a corner, or make the angles difficult for levers or hammers, then even better, but most burglars ignore keysafes as they can usually find easier ways in.
8. Many new high security locks are coming with special keys. At least one brand uses a magnet in the key. From personal experience, I can tell you not to have these keys anywhere near vehicle keys as the small magnetic field can scramble the signal between car and car key transceiver.
9. If you have a digital safe, hand the override keys to a trusted friend or family member. There is no point keeping the keys in the house where the burglar might find them. But do not keep the keys inside the safe – they will be useless to you if the batteries fail. If you only have a manual key safe, again give one of the keys to a friend or family member and ensure the second key is not left in the home while you are out.
10. The glove compartment is not the place for your spare car key. The only person who can possible benefit from the key being there is the car thief.
11. If you drive to your holiday destination and it is more than a hundred miles from home, take the spare key to the car. Leave it in the holiday accommodation, because there is nothing worse than having to call a locksmith knowing you could get in yourself if you had the spare nearby.
12. If you have a special knack for unlocking your door, or you have to hold the key at a certain angle, either the key or your lock is not right. Check the key before any further damage is done. If it’s not the key, then change the lock before it fails completely just before you need to be in and out for an important event.
If you have any questions regarding any of the points raised above or in any of my other blogs, please contact me through any of the channels mentioned on my contacts page. (Text gets fasted response).
What I have learned after 10 years as a Locksmith?
Lessons 10 years as a locksmith has taught me:
1. The multipoint locking mechanism on a double glazed door (or any door where you lift the handles before locking) is NOT a five lever lock. Five levers refers to the internal levers in a mortice lock which sits inside a wooden door.
2. All of those hooks, bolts, mushrooms, and rollers on a lift handle door mean nothing when burglars can attack the lock barrel easily. Having the correct barrel is vitally important and while you might get the insurance company to reimburse your financial loss, they cannot replace the heirloom given to you by Grandma that has enormous sentimental value. If your locking barrels do not have British Standard kite marks, you are practically inviting burglars into your home.
3. Home security is not necessarily about keeping intruders out. We all know they can smash a window. But they do not want to leave through that window carrying your stuff. You are looking to make it as hard as possible for them to leave with their arms full.
4. Look at your neighbour’s house when thinking about home security. Your aim should always be to make them look like an easier target. Crunchy gravel, CCTV, alarms, sensor lights are instant barriers before they even reach your door. Burglars recognise good locks and will go elsewhere. Your local locksmith knows the best brands you can’t buy on the high street.
5. That sneaky place you hide a spare key in the garden is glaringly obvious to the burglar. You are much better off with a quality keysafe.
6. You do not need multiple keys for carers. A keysafe can be much cheaper and easier for all. No more worries when keys go missing.
7. A home safe is not just about deterring criminals. A good one will protect important documents in the event of a fire. But batteries should be changed annually whether the low battery warning beeps or not, and override keys should be kept with a trusted neighbour or family member. Leaving the keys inside the safe is not a clever idea.
8. Taking your car on holiday? Make sure your partner takes the spare key. Nothing worse than calling a locksmith to open your vehicle when you lock the keys in the boot knowing a spare key is at home. Do not leave the spare key in the glove compartment.
9. Very few smart locks conform to BS3621, meaning they are not covered by your insurance.
10. Most lock failures can be avoided. If you notice your lock is getting harder to operate, or you have a special knack for opening the door, then something is wrong and needs addressing. It will be cheaper to sort now and if you don’t, the chances are it will fail when you are stuck in the pouring rain and are desperate to get in because you need to get ready for that important date/job interview/wedding/etc.
11. Hanging keys on a hook in plain sight of your door, or putting them in a dish/on a saucer near the front door is not good. Most luxury cars are stolen from drives after thieves use tools to hook keys through the letterbox. Seal the letter plate on your door and install a post box at the end of your garden. The postie and those who deliver your paper will love you for it.
12. Burglar alarms are not just about burglars; They now come with optional extras like smoke alarms and panic buttons allowing you to call a family member and talk to them through the system if you take a fall and cannot get back up.
13. Modern CCTV puts you in control. If you post images or film of a crime, the local community might help. A friend knew someone who did this when Christmas decorations were stolen from their garden. The theft was captured by a smart doorcam and posted. Locals soon identified the thief and the stolen items were returned (along with a box of chocolates!).
14. If you need to get copies of keys made, still use the originals as your primary keys. Ask your local key cutter to order genuine branded blanks, even if it costs more and you have to come back. 90% of my recalls for faulty locks end up being poor copies not working properly. When you order a new lock, think about the number of keys you need, and order them at the same time. If you need more than four extra keys, a keysafe can be cheaper.
15. Plastic doors are just as prone to weather conditions as wooden doors. Be aware of direct sunlight and salty sea air. Check regularly for signs of rust. Lubricate your doors every time you change your clocks (spring and autumn). You can find out how by reading my blog on door maintenance.
16. The industry recommends changing your locks every 5 years, especially when keys have been handed to builders, carers, lost by teens, etc. While 5 years might seem a bit too much, adult children might do well to check their older parents’ locks. Many older houses are simply not up to insurance standard. If you cannot find a British standard kite mark on their lock, they are probably paying insurance for nothing as the insurers will not pay out in the event of a burglary.
17. Making a new car key when you have one to copy from is much cheaper than calling out the emergency locksmith when you are stuck in the rain and locked out of your vehicle because you just dropped your car key down a drain. And some cars, like Fords, will require you to make two new keys when all keys are lost as the car will not start without two keys programmed and the process automatically deletes all existing keys.
18. Cloning a car key means any lost/stolen keys will still start your vehicle. Making new keys allows you to ensure only the keys you hold will start the vehicle.
19. Car keys have a huge difference in prices from vehicle to vehicle for many reasons. Some can only be reproduced with genuine branded parts. Others require the removal of the dashboard in order to read a certain computer chip. While most can be done on the day, you might find yourself without the use of your vehicle for some time. Another reason to have a spare key made when convenient rather than leave it to an emergency.
20. Everything comes in all shapes and sizes. Locks are no different. Beware of what you buy in shops or on the internet as they might not be the easy DIY job you were expecting. Always consult a professional locksmith. For example, lots of internet-based car key makers advertise Landrover Discovery keys, but these can only be produced by the manufacturer. In the home, only Chubb branded locks fit exactly into the place where a Chubb lock has been before. Any other brand will need carpentry work and movement of handles (which might expose paintwork that needs touching up that might lead to the painting of the whole door, meaning a quick job becomes a whole day event).
Thanks for reading. Please call us to find out more or ask any questions.
07846643176
It seems there is a new spate of attacks in the UK where the burglars use a blow torch on plastic (upvc) double glazed doors. Because they are using fire, this makes a major mess of the door and frame. You are not just looking at replacement locks, but a whole replacement door. If you have the anti-snap cylinders available in DIY stores, then you are still going to be a victim with this sort of attack. If you have an inner anti-snap protector, as used on many new build properties, the burglar will still have a go before he sees the protector. You might not be burgled, but your door is ruined.
To be properly protected, you need the advice of a good local locksmith who has access to the very best locks and equipment. They will provide you with the locks that show the burglar they are wasting their time attacking your property. The potential intruder needs to see from a distance that easier pickings are to be had elsewhere.
Thinking anyone can get in if they really want to is unfortunately usually correct, but burglars want to get in as quickly and quietly as possible. The other worry with this blow torch method is heat transference; the intruder can see the damage they are doing to the outside, but they cannot see if they are causing flames inside. It is a very dangerous form of attack especially as nearly half of all burglaries occur when someone is home. Moving on from that last point, recent reports show that adults and children suffer long term effects of insecurity following burglaries. Finally, while I was halfway through writing this piece about blow torch attacks, I had a recall from a customer whose lock had failed. Once I got the lock open, I discovered the door was sticking a lot at the bottom. Where the door was not closing properly, the latch was being placed under long term pressure, which led to the lock breaking internally. Doors warp, drop, swell and buckle. Kids will try and slam them with the bolt extended and all sorts of other damage can occur. As a general rule of thumb, if the door is even marginally difficult to lock/unlock, then something, somewhere, is going to be out of alignment. If your door needs a boot at the bottom to get it closed, do something about it before the cost becomes prohibitive. If the door is ok, but the lock is still difficult, a good locksmith will lock at the problem without charge. It’s then up to you whether or not you enter into a situation where the locksmith corrects the problem for a fee. If your lock is stiff and you don’t sort out the problem now, chances are it will fail when you get home from the school run with three screaming kids and their buddies on a sleepover and all of them will be wanting the toilet. On top of that, all the local locksmiths will be busy for the next seven hours or not even picking up the phone, meaning you have to call a national, who will charge you double, and you will wish you had gotten around to dealing with the problem when time was on your side. This same advice applies to locks where you need a special knack to unlock it. That knack might have been good for five years, or five minutes, but sooner or later, a lock that does not function normally, will fail and it will be at an inopportune moment. Thanks for reading. If you have any questions regarding the above, please get in touch via the contacts page.
Just recently, I was called to a holiday let property at midnight because the lock had failed and the holiday makers were unable to get in. By the time I got there, the property owner had also arrived and there was an atmosphere you could have cut with a knife. It was cold, dark and wet. The holiday makers wanted to get in from a night out, the owner had been in bed and both were insinuating it was the others’ fault that the key was not working. Luckily, I was able to jiggle the key and get them all into the house quickly. But the lock was old and both keys were having problems, so I showed the landlord as discreetly as possible it was her problem and got that lock changed as fast as possible in order to get away from the tension that was growing with every minute.
The landlord had made several mistakes:
Firstly, she had let a lock get too old. The industry recommends that you change your locks every five years as standard. Of course, in the home, we hardly even think of changing our locks until they go wrong, but as another recent customer told me, she got her locks changed because her teenage son kept hiding keys in the garden so his friends could let themselves in when they wanted! He then forgot where he would hide them and she thought he might have lost around seven keys and even had more cut that she didn’t know about. With a holiday let home, you should be more vigilant with locks. Especially near the coast where they get weather beaten and corrode more quickly. Also, we trust our houses to strangers. How do we know none of them are making copies to return in a year or two to break in when other holiday makers are out? For security and peace of mind, it is good practice to get into the habit of changing the locks on a holiday let yearly. If you do it in late March, you won’t even notice the cost because it’s tax deductible. You have nothing to lose.
The second mistake was giving customers copy keys: locks come with two or three keys as standard. Always keep one key to have for emergency copy purposes. The others should be for the use of customers. They will be the ones using the lock the most. If you damage a lock using inferior cut keys, you have no come back on guarantees. If you have cleaners and/or management companies looking after your property, they should be using the copies because they only usually need to go in once a week on change over day. But the keys that are used the most should always be the originals. As a side note, in my experience, the worst key copiers are chain stores. Support your local cobbler/engraver as they usually do a much better job. But most of the time, even the local key cutters will only stock non-original brand key blanks. Customers don’t want to pay for the branded keys. But branded keys last longer and work better with the locks. If you have a Yale lock, you want a key that also has Yale written on it, not JMA or worse still, no marks at all. The absolute best thing you can do is to order all the keys you need when you talk to your locksmith about fitting a new lock. Remember, it’s a business expense, so you might as well get something for your money rather than lose it to the tax man.
Holiday let owners know the peace of mind that comes with having customers who come back year after year or recommend their property to others. It’s a lot better than having to refund a customer because of something that could easily have been avoided. And unfortunately, you can’t rely on the cleaners/management company to notice. The cleaners quickly get used to locks that need a knack (they need changing quickly) and the management companies don’t want to keep hassling you for jobs that require expenses, especially if they have to pay the trader and then wait for you to pay them. A good holiday let owner will have a locksmith go in and look at all their doors and windows, either at the start or end of the season. UPVC doors might need adjusting, wooden doors might have swollen or as was the case with some doors this dry summer, contracted to a point of the locks being unusable. Mechanisms should be oiled twice a year (when clocks go forward and back is a good habit to get into) and handles might have lost their spring. A door and lock might seem like a boring thing, but it is your customer’s first point of contact with your house. They won’t notice if it all runs smoothly, but if it looks shabby or is a bit stiff, that sets the tone for more things to find wrong, whether they know it or not.
For property owners of longer lease homes, you really should be changing the locks between tenants. No matter how good your outgoing tenant s may have been, you simply don’t know how many copies of keys they have had made. Scarily I’ve seen it a number of times when people buy homes for themselves, and later discover the old owner letting themselves in. Again, as this is a business expense, there is nothing to stop you installing new locks. And better you do it rather than the tenant. At least you can use the same locksmith every time who will usually use the same brands so your door is not being weakened by different sized locks needing ever bigger holes in the door.
As a tenant, you are well within your rights to demand that your new landlord provide new locks with original cut keys. Any additional keys should be discussed with the landlord because if you get bad cut copies, the lock becomes your problem.
If you have any questions regarding the above information, please don’t hesitate to get in touch using any of the methods on my contacts page.
After the Beast from the East has left us, the weather has finally started to warm up again.
And with the warm weather, comes the next round of problems with upvc door locks.
This is especially true for French doors that have been shut through the entire winter and lockingmechanisms on wooden doors as the wood starts to dry out. If you have any type of door where youhave to lift the handles to lock it, and the door has become hard to lock, then call your local locksmith now, before something breaks. Your local locksmith can usually make some dooradjustments to get everything working fine again, thus saving you the extra cost of replacingexpensive broken mechanisms. Check your door locking mechanisms for any sign of rust and oil twice a year- I suggest when you put the clocks forwards and back. When oiling, give a good squirteverywhere you can see a moving part, and if you push the handles down, the retracting latch willreveal a small hole into which you should squirt more oil to make sure everything is well lubricated.
Away from multi-point locking doors, I have been on a few jobs recently where the customers havecomplained of hard to operate mortice (often called ‘Chubb’) type locks. My first action upon arriving, is to try the lock for myself. When discovering that the lock is indeed difficult, I inspect thekey. Locks usually work or seize up. Intermittent problems usually point to something else, and ninetimes out of ten, I see the customer has given me a co
pied key, or one of the prongs is bent. Keys cutin chain key cutting shops are usually done by people who are not trained very well because the staff turnover is high because wages and career prospects are low. Cobblers, engravers, etc who do key cutting have usually been doing it for yearsand have a more practiced eye when comparing their cut to the original. You can also ask your local key cutter to provide genuine copy blanks for you.
You might have to pay a bit more and you might have to wait while they order some in (some don’t stock because too many people want the cheap option when it is not properly explained), but your key will be better quality, last longer and protect the life of your lock. It all works out better value in the long
run. My main point on this topic however, is this; if you are having intermittent problems with yourlock, gather all your keys and try each one with the door open about ten times. Keep the keys that work. Get more copies from the originals that will have the lock bran
d on them, and ask your key cutter for original brand blanks from which to cut your new keys. Doing this yourself, will save the cost of calling me out to fix a non-existent problem. If all keys experience problems with the door open, or the problem persists when the door is closed, then by all means, call your local locksmith.
In other news, smart locks for wooden doors that are insurance standard are coming soon. If you want more information on this brilliant new product, please call or email using the in
formation on my contacts page.
A reminder that many elderly people do not have access to relevant information. If you know
someone without internet access, please check their locks for the British standard kite marks. If theydon’t have these marks, there is a strong likelihood that these people are not covered by the insurance they are paying for. Please give them the number of a local locksmith who will do a free security check (if he is worth anything) and give a no hassle, no obligation quote. And while UPVCdoors do not currently need a kite mark, cylinder snapping is on the rise and entirely preventable with the correct kite marked, anti-snap cylinders. I have tested ones you can buy in DIY shops and they are not as good as ones your local locksmith can provide.
If you require any more information about the topics raised in this or any of my other blogs, then please contact through any of the ways shown on my contacts page.
