Scandinavian Locks

All about Scandinavian locks

All abount Scandanavian locks

While Scandinavian multi-point locking mechanisms are not very common in Norfolk, there are enough of them to warrant a mention.

The locks look something like this :

Scandanavian locks
These locks operate with a mechanism that typically employs two hooks that come out from the door and fit into specially cut spaces within the door frame, just like many upvc doors. They are always fitted to wooden doors, which is where the problems start.

In Scandinavian countries they are geared up for cold, damp weather and treat woods accordingly. Here in the UK, we seem to use any wood going and think a coat of paint or varnish will be adequate. That works okay for standard locks where all the working parts are protected within a lock case, but locking mechanisms have exposed moving parts which get pinched and moved by doors that expand and contract in wet weather. The untreated inside of UK doors holds water like a sponge, right next to the metal of these mechanisms which quickly become prone to rust. The problem is compounded by the fact that there used to be several variants of these mechanisms available, but now all but one design have been discontinued, meaning that if your mechanism does go wrong, the replacement is likely to be different. An example being a job I have recently done where everything looked identical, but the door needed much chisel work to accept the replacement.

Scandanavian locks 2

The next problem is cost. These units are extremely expensive.  A complete set up can cost between £250 and £400 depending on who you use to fit the device with labour and VAT to be added to that figure.

Finally, these locks are not particularly secure. While many insurance companies will accept them as adequate, they do not get the British Standard 3621 rating I would recommend to feel properly protected.

If you think you might have Scandinavian locks and they have not been serviced recently, it might well be worth contacting your local locksmith to have a look at them, especially if they are hard to lock, or the handles have gone floppy. A little maintenance now, might save a lot of cost later, or at least alert you to the likely cost of replacement, rather than have it all come as a shock when you can least afford it.

Should you have any questions regarding the above information, please feel free to get in touch via any of the methods on my contacts page.

Thanks for reading.


Multi-point lock problems

Lock maintenance




In previous blogs I have mentioned the importance of regular lock maintenance. This has been highlighted recently, as I seem to be going through a series of cases where doors with multi-point locking systems seem to be causing problems. This is especially true when the doors have shoot bolts at the top and bottom of the doors.

The bolts themselves are never particularly strong, so if the system is engaged without the door being properly closed first, it is very easy to push these bolts out of shape, which then causes them to wear as they do not fit properly into the holes in the frame. I do see this happening a lot with French doors. UPVC doors are usually easier to correct as there are often adjustments that can be made, but wooden doors that warp, expand and contract with the weather, can be very tricky.

If your door handles are hard to raise, or you need to hold them up to turn the key, then there is likely to be a problem. Stand back and look to see if the doors are straight and even. Check they fit into the frame properly. Look for signs of wear caused by bolts scraping woodwork. If there are signs of damage, call your local locksmith while there is a chance the problem can be rectified.

Should you have any questions regarding this or any other issues mentioned in my blogs, please get in touch via any of the methods on my contacts page.

Thanks for reading.

Post Winter Lock Maintenance

Damaged doors & lock maintenance

Spring is finally upon us and now is the time when we need to think about all the damage the wet weather has been doing to our doors and locks.
Spring house

Wooden doors will start contracting, as the moisture dries out of them and they may start to bang around in the breeze. Taking note of the problems of a recent customer, please be aware of the potential pitfalls of buying a draft excluding weather strip. If the weather strip is too thick, it can put strain on a mortice (chubb) lock and if you are having to push or pull the door when you turn the key, this will put undue pressure on the levers inside, which will inevitably break, locking you out at the worst possible time. A simple re-positioning of the lock keep in the door frame can alleviate the problem.

Wooden doors with multi-point locking mechanisms need extra attention. Over the winter, the swollen door will have been squeezing all the working parts and holding moisture around the metal, leading to rust. At the very minimum, these mechanisms should be oiled, however, calling your local locksmith to take the whole thing out of the door for a thorough examination might cost his call out fee, but could save you a lot more if the need for a complete new mechanism can be averted.

And with multi-point mechanisms in mind, many of us will be starting to use our patio doors now that things are warming up. These too, should be oiled now and at the end of summer. As a rule of thumb, double glazed doors where you have to lift the handles before turning key, should be as easy to operate with the door closed as they are when the door is open. So open the door and lock it, then close the door and lock it. If it is significantly more difficult to lock when the door is closed, you need to call your local locksmith to make the necessary adjustments. Again, a labour cost now is far better than the cost of a new mechanism.

If you own a holiday let property, now is the best time to have your locks looked at as the last thing you want is to have your locks fail when paying customers are using it. At best, you have to compensate the customer. At worst, you lose the business of that customer and all the potential recommendations they provide. What’s more, this is a business cost, so can be offset against your tax bill at the end of the financial year. What’s best – paying the tax man or having something to show for your money?

Experience has taught me that another time locks seem destined to fail is when pet owners go on holiday, leaving a friend or family member to come in daily to feed Tiddles, or water the plants. Most of us already feel we are burdening our neighbours when we ask them to do this, so how much worse will you feel if your lock breaks while they are in charge. Can they afford to pay for a locksmith in your absence? Will they have to take time off work waiting for a locksmith to come? While maintenance is not a guarantee that this will not happen, it certainly reduces the risk. Age of the lock and badly cut spare keys are the biggest contributors here, but poor maintenance is very high on the list of problems.

Should you have any questions regarding the above, please feel free to get in touch via any of the methods on my contacts page.

Thanks for reading.  


Lock problems? Don’t delay

Sort out lock problems immediately – don’t let it get worse


This week I went to a job where a customer called me back, as three locks I had fitted on the same door had all gone wrong. His tenant had also removed one of the locks and it had broken.

When I arrived, I discovered that a weather strip installed by the customer, after the locks had been fitted, was a bit mangled and was stopping the door from closing properly. Once the weather strip was removed, two of the locks reported as not working were absolutely fine. I then inspected the broken lock and found that a spacer had simply fallen out when the tenant had taken the lock apart. This was easily rectified and the door is now safe and secure.

When I explained to the customer about the weather strip, he told me he had noticed it a couple of months previously but not done anything about it. Doors are made to fit snugly into their frames. Any obstruction risks putting unnecessary pressure on the lock bolts while locking/unlocking and while they are in the locked position, which at best, means a call out cost from your local locksmith, or at worst, new locks. I have known the slimmest of insect curtains to be enough to cause major problems.
Also, locks can be complicated. As they have all sorts of levers and springs inside, taking one apart should only be attempted by a professional. Locksmiths know to carefully separate locks and place the parts in a special way so as to ensure we can put them back together properly again. Starting from scratch with no instructions will take us so long, it is cheaper to buy a new lock. Not because we want to, but because there are so many products out there, it is just impossible to know them all inside out, even for those where the basics are the same.

If you have any questions regarding the above topic, please contact me via any of the methods on my contacts page.
Thanks for reading.

Is your lock past its best?

How long have you had your current locks?


A C LocksmithsI often go to properties where people have been locked out because the key just doesn’t work any more. In many of these cases, picking the lock is not a real option as the inner workings are so rusted or clogged up, if the key isn’t going to work, then lock picks are going to be pretty useless. So the result is the lock has to be drilled and replaced. Customers often say things like: ‘Well, it’s lasted several years. I suppose it was due to be replaced anyway.’ The trouble is the lock always seems to fail when it means you will be stuck waiting in the rain, or with a dog inside, desperate to be let out, or when you need to do a quick change for an interview etc. Only this week I attended a lock out that took me three hours to get to because I was already on another job. On this occasion, the customer could wait with a neighbour, but there have been times when the customer couldn’t wait and had to smash a window themselves to get in, creating a dangerous situation of possible lacerations and even more expense as they now needed a glazer to replace the window as well as me to open and replace the lock.

When you think about it, locks are one of the things we use most on a day to day basis. If a computer lasts more than five years, it gets so clogged and slow, we at least think very seriously about changing it. Phone contracts don’t go longer than 24 months because many want the next design even if we only use a fraction of the features. Those that can, change their car almost every three years, or as soon as the finance bill is paid.

So, would it surprise you to know that the locksmithing industry recommends that you change your locks every five years? In five years, your locks are exposed to rain that rusts, insects that nest, huge amounts of metal on metal wear and tear, and if you live near the coast; corroding sand and grit. Wooden doors swell and contract, squeezing locks if they have been fitted too tight. Moving parts on locking mechanisms easily jamb up with all sorts of daily grime (no one tells you to oil them). Double glazed doors drop and cause extra wear and tear when you lift the handle to lock them. Inferior locks have softer metals inside that wear quicker. Besides that, we often give our keys to friends when we go on holiday so they can feed the cat, or to workmen so they can build the extension while we work, or to carers for our elderly and infirm relatives. Then we forget about those keys.

I once had a customer who estimated that around forty keys were in the possession of various carers, etc, when her father died. If any one of those people had been of a mind to burgle the property, no one would have ever found out who it was.
Can you say you know the exact whereabouts of every key to your property?
Locksmiths

Getting your locks changed every five years or so will increase your home security. It will also reduce the risk of you being locked out on that occasion when you really need to be inside. It costs less than a new computer system, or car, or mobile phone.


If you have any questions regarding the information above, please get in touch using any of the methods on my contacts page. Thanks for reading.

Holiday Home Security and Lock Maintenance

Lock maintenance

The summer season is well and truly over as the sky turns grey and the cold, wet weather moves in. If you have a holiday home that you let out during the summer months, now is the perfect time to review the condition of your locks and security.

Holiday home security
In my job I see holiday homes catering for all budgets, from basic amenities, to home from home comfort with installed luxuries like internet connection and satellite TV. But no matter what the level you are offering, it is always embarrassing when your customer’s holiday is set back by problems with the locks, and they find themselves locked out (or in some cases, locked in) because the locks have not been maintained properly.

Most property service companies are reactionary, so even though the problem will be resolved, it can still lead to you having to refund a customer and can even mean you have to cancel bookings, which has the knock on effect of possibly losing you recommendation business in the future. While maintenance is not an absolute guarantee that nothing will go wrong, you can at least rest in the knowledge you have done all you can to give your customers a hassle free holiday, and you not wasting time chasing property managers to get the job done.

Holiday homes with multi-point locking systems on their doors are probably the most likely to create problems, particularly if they are near the sea. Moisture creates rust, especially when these mechanisms are set into wooden doors and customers slam doors or leave them open to blow in the wind. These doors should have a service at least once a year, but preferably at the start and end of high season.

Yale locks seem to cause no end of problems with people managing to deadlock the door while it is open and then slam the door, effectively locking them in unless someone unlocks the door from the outside. Standard Yale type locks should be replaced with BSI3621 models to avoid this and other problems.

Mortice locks can throw up a problem where a part inside slips and it becomes impossible to insert the key. These locks should be checked by removing from the door and checking the tightness of the screws as wooden door expansion and contraction can loosen these screws.

These are just some of the problems to be avoided. There are many more. But the good news is that you can guard against all this for free. The cost of routine maintenance carried out by a professional locksmith is a business expense and therefore can be claimed as part of your expenses when submitting tax returns, effectively making the work free.

AC Locksmiths is ready to take on regular contract work to maintain the locks of your holiday home. I can liaise with your letting company to coincide maintenance with changeover periods and help prevent the problem that can mean your customers demand their money back. Should you require any more information on the above subjects, please contact via any of the methods listed on the contacts page.

Thanks for reading.


When do you need a locksmith?

I am writing this piece in light of a recent job I attended. I travelled around 40 minutes to a job which was a problem with a double glazed door that was not locking. When I got there, I had fixed the problem before the customer finished explaining it to me. All that had happened was that a screw had come loose, and the part that the latch goes into on the door frame was at a slight angle, meaning the latch was going out all the way when the door was closed. In some upvc door mechanisms, this stops the door from locking. It took seconds to fix. Because I was sub-contracting to a national company, the customer had to pay the full cost, which with VAT was over £100.

AC Locksmiths Norfolk

So, I decided to put together a little check list and fix it yourself solution piece so you can save yourself some money if your mechanism goes wrong:

Fix your locks

  • The first thing to check is that your locking mechanism works. This is the easy bit. Open the door and lift the handles. Turn the key to lock it. If all goes smoothly, then the problem is not with the mechanism. Repeat this a few times to be sure. If it is hard to lift the handles or the key does not turn easily, look to see if there is any sign of rust or dirt build up, especially near the bottom. If so, then give it a clean, squirt some oil into every part you can and try again. If you are still having problems at this point, call a locksmith.
  • Supposing the mechanism is working fine, your next task is to check the door has not dropped, or warped in sunlight. With the handles pulled down, slowly close the door. You will see and feel if the door is rubbing against the frame anywhere. If it is, then it is possible that you can adjust the door. Most modern upvc door have hinges that can be adjusted. Look for small plastic caps on the hinges. If you remove these, they should reveal a place to insert an allen key. Turn the key one half turn in one direction with the door open. You should see door move one way or the other slightly. Try to close the door. If it catches more, turn the allen key back to its original position and then another half turn the other way. This should make it easier. Repeat this process until the door closes without rubbing against the door frame. Remember, if you are moving the bottom of the door one way, you may need to move the top of the door the other way to make it straight. And only do half turns each time. This can be a tricky process, so unless you feel confident, call a locksmith to do this for you. On older upvc doors that are pinned through the hinges, you might notice that the hinges are bent. This is a job for the professional – possibly a upvc repair engineer would be your best bet, although some locksmiths do undertake this work as well.
  • So now we have a door that closes without catching on the frame, but still will not lock. In most cases, there is something to adjust. If the door has sliding rollers, you will see they have slots for allen keys. You can rotate these to make a slight difference. Only turn a quarter turn before testing to see if it makes a difference and do this for the complete circle to find out which position is best.
  • For hooks, bolts and latches, the adjustment is with the keeps on the door frame itself. There is usually something you can turn with either a screw driver or allen to help the moving part of the mechanism fit better. Here it is trial and error until you get the feel of what helps where.
  • If the door is still not locking after you have fiddled and adjusted, always taking note of original positions, it might be time to get creative. This is the point where you need to remove the keeps from the door frame, one by one to see which one is causing the problem. Every time you take one off, try the door until it locks. If your luck is like mine sometimes, you will them all off before you find the culprit. Replacing the offending keep a few millimetres lower usually solves the problem. Put the remaining keeps back one at a time and test the door with each replacement just in case one or more of the others is also causing a problem.

If none of these measures rectifies your problem, or you are not comfortable with carrying out the tasks, then call your local locksmith. There are still things that could potentially be causing the problem, but hopefully by the time you get to this, you will know you have done all you can to save yourself paying out money needlessly.

If you have any questions regarding the above, please get in touch via any of the methods on my contacts page.

Thanks for reading.


Multi-point Locks

It’s that time of year again when the weather warms and we start opening our doors to the sunshine. For me, that means one of my busiest times of year, especially for replacing broken door mechanisms. I’m talking about doors where you have to lift the handles before turning the key to lock the door. These are called multi-point locking mechanisms and they come on four types of door.

Multi-point lock maintenance AC Locksmiths

1. UPVC.

These are the most common doors with multi-point locking mechanisms. Over time, these doors can drop, a process that can be speeded up by heavy use, slamming or even when flung open in gusts of wind. Also, direct sunlight for long periods can warp some of these doors. When this happens, the handles can become harder to lift, or you may need to hold the handles up to turn the key. When this happens suddenly, it is obvious, but when it happens over time, we do not always realise we need the extra force to lift the handles. It is always worth going through the locking process with the door open and then again when the door is closed. The door should be nearly as easy to lock in the closed position as it is when open and you should never have to hold the handle up to turn the key. Continuing to use extra force to lift the handles will eventually lead to breakage of the internal workings of the mechanism which will in turn, entail a costly replacement.

Most UPVC doors can be adjusted before replacement parts are needed, so if your handles are stiff to lift, get your local locksmith to look at them now.

2. Aluminium.

Not many companies provide aluminium doors nowadays, and in general they work very well. They don’t drop in the way upvc doors do. But if they are not oiled, they do get clogged up with grime and dust. The problem with these doors is that when they do go wrong, all the workings are internal and difficult to source. If you do not maintain your aluminium door, you might have the shock of having to completely replace it when it fails. Some locksmiths will deal with aluminium doors – others will refer you to double glazing replacement companies.

3. Wooden doors.

Many locksmiths (myself included) believe wooden doors should not house multi-point locking mechanisms, but they do and we have to work with the problems caused. Wood holds water and these mechanisms are often found to be rusted. Wooden doors also swell in damp weather and contract when they dry, a process that can twist the mechanism itself, making usage difficult. Oil these doors regularly and call your local locksmith at the first hint of anything going wrong. If these doors seize in the locked position, damage might be necessary to the woodwork to get the door open. If you have a wooden door with a multi-point locking mechanism, especially an older one, you may want to consider a replacement door type (if feasible).

4. Composite doors.

These are doors made to look like wood, but are actually made of synthetic material. While these are well suited to multi-point locking systems, they are not without problems. Most of my issues with these arise from the keeps in the door frame. For the sake of aesthetics, there is often little room for adjustment with these doors and if they do drop, the moving of the keeps often means moving the keeps leaves holes where the keeps were originally placed. Always check with the original installer as to whether or not the door can be re-hung before calling a locksmith, unless the locksmith is willing to re-hang the door though.

As a general rule with all these doors, it is always a good idea to check your guarantees, and if they are still applicable, go to your original installers as first port of call (assuming the installers are still in business).

Some other notes to consider;

* French doors are more prone to dropping as they do not have a solid frame for the leading edge of the door.

* Doors with top and bottom shoot bolts are more prone to rust, especially if the floor keep for the bottom bolt is not kept free of water and rubbish.

* Doors that are left open should be secured with a hook where possible.

* Children should be strongly discouraged from slamming doors (I have this problem!)

* Doors should be oiled every six months.

* Landlords of holiday lets should ensure someone on their property management team is able to check these mechanisms.

Finally, a security note. If you have your back door open and a stranger calls at your front door, make sure you close and lock your back door, before opening the front. A common summer scam is for your attention to be held at the front door while a second person enters your home at the rear and makes off with anything valuable to hand.

If you have any questions regarding the above issues, please contact via any of the methods on our contacts page.

Thanks for reading!


Look after your locks!

Why you should look after your locks –

Most of us pay little attention to our locks until they go wrong, or need upgrading. Yet besides our mobile phones, they are one of our most used items. When you stop to think about how much abuse we put our locks and doors through, it’s a wonder they last as long as they do. Many of us have locks and doors that are barely holding together and the first we know about it, is when they fail completely and we are left locked out.

 A C Locksmiths

The industry recommends that we change our locks every five years, but that can be very expensive, so servicing is important to keep your locks running in tip-top condition. Here is a rundown of the various problems that can arise;

The common enemy of all locks and doors is the weather. Rain holds in wooden doors and causes rusting to metal parts. Nearer the coast, sand and grit finds its way into locks and locking mechanisms. The worst affected of all are wooden doors with multi-point locking mechanisms. I often find these with severe rust at the bottom, especially when there is a bolt that can sit in a mini pool of water. I have had more cases of this than I can remember, and most times the mechanism finally sticks fast in the locked position, leading to many problems in trying to get the door open without damage. Simple maintenance can prevent high repair costs if dealt with properly.

Night Latches (Yale Locks), are quite prone to internal wear. The big problem with these is that some of the more complex ones can be difficult to remove from the door, and even harder to re-affix. Cheaper versions of these locks are prone to spring failures and loose latch buttons are my most common reason for emergency call outs, especially with holiday homes. If you own a holiday home, maintenance is a tax recoverable cost, so you have no reason to not have your locks serviced, preferably at the beginning and end of the high season. Not only is this good practice, it reduces the chances of your customers having part of their holiday ruined having to wait for a locksmith to arrive and then carry out the work required.

Mortice locks (Chubb) have a whole host of potential problems, most caused by bad initial installation. If the lock keep is not placed correctly within the door frame, or the door swells, moving the lock position, then undue pressure required to turn the key, starts to wear the locking levers inside the lock, or if you are using cheaper copy keys, these can wear too. All of this eventually leads to a case of the lock seizing, usually in the locked position with you on the outside, desperate to get in. This often means the lock needs to be drilled to gain access, leaving unsightly holes in your door.

Another problem that occurs is when locks are replaced, a different brand is used. If the new lock is slightly too wide for the hole it is going into, the lock gets a bit squashed, which causes uneven working of the inner parts, and eventually, seizure. If the new lock is too thin for the hole, the screws that hold the lock together can loosen and the lever springs can escape through the gap as the lock separates. If there is any sign of stiff operation with these locks, they should be checked out immediately, including instances where the door must be pushed/pulled to ensure the lock operates and especially those instances where you have to have a special knack of operation. An example of this came to light for me recently when a customer told me he could only unlock his door by apply pressure up and to the left when rotating the key. We worked out this was the case with certain copy keys that had ben copied badly and that the originals worked fine.

The cylinders of multi-point locks can only be treated with a little oil squirted into the keyway, but the mechanisms themselves need much more. There are various points that can be tweaked and adjusted to ensure these things run smoothly. Remember, the handles should lift and the key should turn nearly as easily in the closed position as it does in the open position. As the problem can build over time, many people don’t realise they are using extra force to lift the handles unless they try the door open as well as closed. French doors and over sized doors are particularly prone to dropping.

Aluminium doors are a completely different problem. Nearly always the mechanism is sealed within the door itself and, at best, difficult to get into. If you have an aluminium door and are experiencing problems of any kind, you will need to look for a double glazing repair specialist who deals with metal doors. Be prepared for the possible cost of full door replacement as parts are often obsolete. I have had occasions where people have not even realised their doors are aluminium, you probably know whether your door is aluminium, but I will just give a couple of indicators just in case: Aluminium doors tend to be silver or black and often are built into a dark wood surround, whereas upvc doors are usually white or brown and do not have a wood surround. Hardly any new doors are aluminium (although there are still some manufacturers) so if the double glazed units in your home are aluminium, and they were fitted before you took possession, remember they are probably old and might need looking at.

Rim Locks are the locks that bolt on to the inside of doors and have very long keys, as those keys need to pass all the way through the door form the outside and then into the lock. The door knob is to one side of the key hole rather than above it. These locks are designed for internal use, but I do see many of them on front/back doors so I think they deserve a mention. Firstly, these are not insurance standard locks, so if your does not have another type of lock in addition to one of these, you are not covered by insurance. Besides that, these are vary basic locks, often easy to open with a standard key available to anyone else who has bought one of these locks. The internal parts of these locks are also easy to bend out of shape, but seem to break keys before they ever bend back again. It is much better to invest in a better standard of lock if you have one these.

As we have just come out of winter, now is the best time to check your locks. Lock servicing programmes are available on a tailor made basis to suit your needs. Please call to discuss your personal requirements. You can find my number on the contacts page of this web site.

Thanks for reading.


Holiday Home Locks

Holiday Home lock maintenance

I have just returned from yet another job where the multi-point locking mechanism had seized and needed replacing. The property in question was a holiday home near Sea Palling and very close to the beach. The mechanism had shoot bolts top and bottom, which had rusted and jammed. While they were in the process of rusting, various users of the property had used ever increasing force to operate the mechanism until the latest customers just couldn’t open the door.

This made the room incredibly hot as the only other method of ventilation was a small window, and there were non-opening windows which were large and in direct sunlight. It would appear that in addition to the cost of the work being done, the property owner is going to have to refund some of the cost of the clients’ holiday.

But as in 99% of these cases, the costs could have been avoided with just a little maintenance. All multi-point locking mechanisms need oiling at least on a six monthly basis. However you should also check for signs of rust. With mechanisms that have shoot bolts, water often collects in the bottom bolt hole which seeps up and makes the bottom bolt rust. This one was unusual in that the water must have been slowly dripping and pooling at the top of the door and it was the top bolt that rusted. When I took the mechanism off the door, I also found it to have sand grinding in places you wouldn’t normally see.

Were this to be a normal home, I could have shown the customer what to do and everything would have been fine, but holiday homes can be difficult. I was asked to do this job by a holiday let company who in turn use a property management company. The owner is happy for them to do what needs to be done when they see fit. But the property management company has lots of properties to get through on change-over days and therefore only has time to do the necessary cleaning, etc. The letting company do not have time to be anything more than reactionary to problems either, especially during high season.

With all this in mind, if you run a holiday home through a company, be specific about anything beyond standard requirements, including regular servicing of the locks, or if you use the property yourself, make time during your own visit to do the maintenance yourself, especially if your property is near the beach.

If you are unsure of how to proceed, contact your local locksmith. He or she should be able to set up a schedule around your bookings to service everything properly. For more information, please do not hesitate to contact us via the contacts page.

Thanks for reading!